Customer Testimonials
The technician is competent, polite, and dependable.
The young man was on time and answered our questions. Was very knowledgeable.
A very courteous Gentleman and must be getting the job done as I have no bugs in my mobile home. I don't want my name shared, but I do promote your Company whenever I have a conversation with someone due to bug problems.
courtesy and professional with regard to initial quotes and actual customer service
Promp service and kind staff
They always send an Email letting you know when they will be coming. Always ask if your having any problems with pests. I have been happy with the service’s of Northwest!
Jonathon is polite and knowledgeable.
The reps are so nice and friendly and never seem have anything to do but to answer any questions we might have. They take time to answer any questions and then explain anything they are going to do special that day.
Logan was amazing! He was very professional, kind and thorough! I really appreciated this. My interaction with both him and the customer service woman that I spoke with were very pleasant and aided in my trust in the company. Thank you!
Honesty and knowledge
Prompt responses and prompt attention to needs. Answers the phone and emails - very reachable!
Joel was very personable, listened to all issues, and was very prompt in providing services to our issues.
Answers all question and thorough
Prompt, efficient, congenial, effective
Robert is awesome! I can call the office and get prompt and courteous services.
Great service. Patrick was awesome!
We appreciate the guy that comes out to apply service.
Great Customer service!
I have been very pleased with quarterly checks. I do not see unwanted creatures roaming around the house.
Good service and friendly & competent employees.
Prompt, courteous service. Knowledgeable people.
We love working with Asa…he understands how much we hate bugs!
Matt Last name removed did an excellent job treating our home.
Very professional and courteous
timely smart dependable
They listen and actually respond to specific requests. Technicians and support staff are always nice and responsive!
Professional and gets the job done
Nick does a great job for us!
Very thorough and courteous.
Two technicians, Nick Reaume and Mike Wells, have given me their numbers and encouraged me to call if I needed anything. I have taken both of them up on that and couldn't be more impressed with the customer service. Last week I contacted Nick Reaume about a termite letter for a refinance as he was the one that did our last inspection. He sent me a link, I filled it out, was contacted by the office, and had it scheduled the next day. Nick came out and did his thing.
About 20 minutes after he had finished up the inspection, I had the termite letter in hand and uploaded to our mortgage company. If it can get any easier than that, you would have to prove it to me. These two gentlemen and the office staff are reasons why we do our business with Northwest. Quality, good people, and attentive service. They should all be commended.
Always friendly polite and very professional service
We have used Northwest Exterminating for the past five years, since we bought our new home in Mt. Juliet, TN. We have also recommended them to our friends/neighbors. Asa, in particular, has done an outstanding and very thorough job of maintaining our home and we feel confident the methods used by Northwest/Asa are the best available. Asa is so pleasant to deal with and we feel fortunate to have his services. Thank you! The Nelsons