Customer Testimonials
Communicative
Educational
Honest
No bugs and Rabbit services cover the whole house from attic down to the basement including the exterior perimeter of the house.
The people are very nice and also trusting. They came out, did the service without me paying first and didn't make a big production out of that. I felt trusted and respected. It was nice.
Very personalized and detailed to the needs of the household.
Our service technician (Mike Wells) is such an amazing guy. He is, to my eye, super thorough, and he is always warm and personable. His command of pest control is impressive. There are many times when I ask him about specific issues we're facing, and his guidance is always effective. We were very saddened when our previous long-term technician passed away. It is incredible to me that we happened to partner with someone as good as they were.
Our tech is on top of the game.
I had a nest of European hornets in a hollow tree. The technicians arrived, introduced themselves, and inspected the site. After identifying the pests and explaining their approach, they suited up and began treatment. Upon completion, they provided a summary of the work and advised me to contact NW with any issues. A follow-up appointment was scheduled, during which the technicians confirmed the hornets were eliminated. The service was handled professionally throughout.
Reliability from the inhouse staff to the service technicians. Always good communication!
Tech always asks if we have any concerns or areas that need special attention
I’m very happy with my NW service. The office staff has always been helpful when I have questions. And Robert is always so pleasant.
Super friendly and caring for their customers
Our technician Chance is easily reachable, courteous, and very knowledgeable.
I like having the same service technician everytime as I get to know him and trust him to do a great job. Joel is very nice and professional and always takes care of our pest problems with a great attitude.
I like that when I call for service before it is time for my scheduled service, I have always received an extra visit promptly.
Northwest Exterminating always give notice as to when they are planning on, what the sercis will be, and they arrrive at the stated time. The technicians are always courteous.
The last two people that came out to the house were super friendly, respectful, and extra helpful. They did a great job and listened to my concerns and always addressed each one. The people make all the difference!
Extremely pleased
Great communication when services are coming up. Casey is an excellent technician and has a very helpful manner when some clarifcation is needed.
Wade is awesome and always so nice a d does amazing job
Friendly technician. Comes in, assesses needs and does his job quickly and efficiently. Asks questions regarding any seen pest activities and addresses them. High overall satisfaction with Jeff.
Great service.
Consistent, caring and effective services. Exterminator listens to customer concerns and handles accordingly. Very happy with these services.
Effective treatment to rid of pests
I like the personal care that we get from the company
The reps are very informative and explained what they were doing
Our assigned employee, John, is very good and detail-oriented. He is friendly and it’s clear he wants to do a good job for us. Thank you, Northwest!
I like my technician. He's polite, professional, and knowledgeable.
Prompt and sufficient! No more bugs!
Friendly technicians. Prompt response. Very knowledgeable
Everyone is very knowledgeable about their services and solutions to a customer’s needs. Curt, our service provider, is exceptional.
Thorough job always, never worry about any part of the service, my rep is the best.