Customer Testimonials
Professional taking care of business
courteous and dependable for years
It's easy to schedule. I never have a problem but they always tell me that if I do, give them a call.
You did my termite maintenance for over 10 years. I was satisfied and felt comfortable about no termites. I just hated that at that point of needing a termite letter to find it is no longer free. Such is life!
Devon is our serviceman, and he does a great job.
Billy was very helpful with the requests.
Quick response time
Thorough and clear explanations
Polite and experienced workers
Arrival within stated time
Best service from Mr. Norman
The service does a good job keeping pest away.
Professionalism of the Pest Control employee.
Very thorough and polite
Has been so easy to contact. Everyone has been so friendly and helpful. REALLY like the tech Raul! He is VERY personable, efficient, and so conscientious!
Excellent customer service! Jason goes above and beyond to help with my fear of spiders. Recommend to all of our neighbors!
They are friendly and they show when they are scheduled.
Very friendly and understanding what I needed
Our service tech is the best ...
Fast efficient and friendly
Excellent service! Jarrett is great!
The service is outstanding.
Had no bugs since the last visit
And the communication is good and the company is flexible with hours (showing that it’s successful!!)
I’m giving 5 stars !
Very professional. Always comes on time. Very dependable.
Our technician, Austin is great! He is so easy to work with and seems sincerely interested in taking care of any issues we may have.
Great customer service r
no bugs or rodents
They were friendly and courteous .
Professionals, with knowledge, respect, and you always show up when you say you will. Affordable.
We have utilized all the services that Northwest provides. Termite control, Wildlife, and the quarterly insect control. The customer service at Northwest is outstanding! The great customer service that I consistently experience includes office staff, Wildlife field personnel (Tim), management(John), and our quarterly insect professional Luke. Luke is professional, knowledgeable, and personable. He always has a positive attitude and answers any questions that I may have. Before I retired I was a Chief Operating Officer (COO) and I recognize a good employee when I see one. Northwest is fortunate to have Luke as one of their team members.
CJ Booker
On-time delivery. The NW agent who comes to the house is very professional and very kind.
Done. Great. Job
They work
We called customer service about mice in our attic and they said my contract covered that.
However, when you technician came, he told us that our contract DID NOT cover getting rid of mice.
So, is it covered or NOT?
The technician provided friendly, professional, and thorough service. He took his time to make sure the job was done properly and completely.