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2293 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kenzie was great. She made me feel comfortable, and gave me the exact haircut I asked for.
I loved the friendliness of everyone working there. Cassie always cares and listens to my wants and concerns.
I love my haircut, Emily, thank you!
I love the attention to detail at this salon. All the stylists listen to what I want from my service and make sure they deliver the best cut and color they can.
Lori does the best haircuts, and if I ever have a problem with one, she always makes it right. I wanted a little more off the back this time, so she had me come back the next day and she fixed it for me. I would recommend her to anyone who wants a great precision cut, done with extra care and attention to detail.
Always friendly. My schedule is always crazy so I've seen a few different stylists and they always do a great job. The staff that welcomes you is always nice and accomodating.
Service is always personal and professional. Facility was super clean and organized. Great processes in place to deal with Covid-19 concerns.
Everyone's great attitude is what brings me back... I can go anywhere to get my hair cut, but its the people that make the difference.
I always feel so well listened to and I always leave feeling better than I did walking in.
The salon is a vibrant and fun place to be. Kiesha always does a great job on my hair.
You guys are always so welcoming and awesome!
During this time of the corona virus high precautions were taken for safety was very impressed
Tell customers in ahead prices or services charges change before to get to the front door or time to pay.
I got this time 197 charges last minute.
Angie said she add extra layers of blond in the back with ask permission, she just charged in the end and explained in the end.
Also, I know everyone is worry about safety, which I appreciate it, but that does mean that we are going to be sharp or short with people.
Front office is doing a great job conducting and following safety instructions, but they can be more invited, welcoming.
Safety and efforts to keep people safe
My stylist, Amber, did an incredible job. She brought my hair back to life with a great cut!
Always love my visits to the salon
Angela is the best! I love how my highlights and eyebrows turn out every time!! She does a great job making everything feel as normal as possible with all the changes! I highly recommend her!
I am pleased with my new stylist, Angela!
I’m getting lots of compliments on my new do!
Always a good experience
It was very reassuring to see the attention to safety due to Covid 19. It was great to be back in the salon!
Cassie is always fantastic, does my hair the way i want and always works to get me appointments that work for me.
I love e customer service and the respect everybody has for their clients.
The people they are very friendly and services are always to my liking
Love the salon. My daughter feels so pampered wirh the shampoo and head massage, it’s a great experience for her. They did a wonderful job interpreting her vision for her cut. Totally nailed it. Friendly staff.
Amber was phenomenal. She understood exactly what I wanted done with little explanation. She was great to talk to and I can't wait to come back to see her. Everyone upon arrival was very courteous and I really appreciated the extra protective measures put in place which made me feel very comfortable and ease any worry I may have had before my appointment. Thank you for the wonderful experience Rize Salon. You officially have a new loyal customer in me!
Diana R
Keisha always does a great job and has a wonderful personality.
Consistently excellent service from all staff at Rize. COVID safety precautions in place to ensure safety of guests and staff.
I was so excited to get my hair cut and when I called I was able to get right in.Staff is so friendly in these trying times.
Love this salon...awesome people and atmosphere
everyone was welcoming and took care of the safety of the client.