Member Testimonials

It’s very clean the staff is friendly and the new cardio equipment and great classes… love

it is a great place to exercise and also great staffs

I like how many different classes there are and all of the instructors are supportive and fun!

We had a wonderful (very easy and pleasant) experience re-joining the YMCA after having been away. The facilities remain in very good shape, the schedules are extensive, and it is a great option for our family of four to keep in shape and have indoor space for winter activities.

Kaitlyn as a coach is great for the program. She takes time to get to know her athletes and coaches to the individual- not the group.

Clean, well-designed facility, helpful staff.

I usually swim at a different Y of the NS. Compared to my regular pool, the Marblehead pool was great. It’s very bright in the pool area and the pool temp was perfect. Great women’s locker room as well!

Great exercise classes in a beautiful facility.

I love the YMCA. The machines are up to date. Gym is very clean. The only thing the Otterloo YMCA is missing is a steam room

Love the connection with all the moms and especially coaches
My daughter loves it

Hello,

I wanted to reach out to call out a specific swim instructor you have at your facility, Staz. Not only does he manage to entertain, he's also able to keep the kids engaged to learn and expand their swimming skills.

I am very impressed with his ability to execute this well with multiple kids. He challenges and pushes them (in a good way) while ensuring the are having fun!

My son Sam always asks where is coach is as he really enjoys working with him.

As I'm sure you're already aware of his positive impact to your organization, but wanted to make certain you heard it from a thankful parent.

Thanks,

First name removed & Sam Last name removed

Good atmosphere, friendly staff.

The facility , the support team , and the members !

My children now only attend the after school program at their school and it is great. The staff are so friendly and always engage with the kids. They always have fun activities. It is also very convenient for them to leave school and go right to after school in the same building.

It is a very good program I love it.

Quality staff, beautiful and safe building

My 7 year old and 9 year old son have lessons with Jenn on Wednesdays and it’s been great this fall. They’ve already learned and improved their strokes and stamina.

Safety is a priority.

The selection of classes that I’m interested is really good, and at times that work well for me

I am a member of the Northshore Ys and usually use the Salem Y focused on swimming. The Marblehead staff at the membership desk has been very welcoming and helpful, as have your water aerobics/exercise instructors.
From a lap swimming perspective, you have 2 additional lanes, so I have had no difficulty getting a lane to swim in the morning. And, the array of water aerobic/exercise classes is outstanding. After the Salem Y pool area improvements are complete I am planning on still swimming a couple of days per week in Marblehead.
There is one improvement that could be made. The lifeguard staff could use some feedback on welcoming people into the pool area. They seem to avoid eye contact and one thing I was taught when I trained as a lifeguard, having visual contact as people enter and leave the pool helps to build awareness of who is in the pool area. Sometimes accidents happen outside of the pool not in the water!

Beautiful, large pool, and a great staff both in the pool and at the front desk!

- Lots of class options
- Clean space
- Family friendly

Great place. Great teachers.

Nice facility. Clean. Recommend instructors for hydro exercise. And aerobics

Awesome friendly staff clean place creative staff

I love the warm pool!

Fantastic facilities

It’s bright, clean, has great equipment and is big enough that I always find open equipment. I also enjoy the classes and like the teachers.

Staff are wonderful. Mt daughter and I love the cheer program.

The shallow pool where aqua dance is held is HEATED! How wonderful. And the deep water fitness class is very good also, a good work out, and instructor is very knowledgeable. I am there only as Salem pool is under repair, as I walk, it’s more convenient for me, and more healthy for me to walk every day, but have enjoyed Marblehead pool facilities and instructors.