Member Testimonials

Your hospitality

Nurturing teachers, their passion is evident in the care, environment and interactions with the children. My only suggestion would be a stronger curriculum for age appropriate activities to build skills.

SUPER CLEAN,GREAT STAFF,GOOD PRICE..

This Best place ,family,safety and peace for everyone 🙏

Super grateful to the Kody & Golden Hill before/after care team!!! I love that my daughter is having sucha great time with the staff learning and playing... all while being safetly cared for!!!

Programs

The woman at the front desk was enthusiastic and very helpful. She walked me to the courts.

Great staff, new equipment, friendly atmosphere

The staff is very engaged. Lots of fun things happening all the time. Tons of art projects for the kids. They do an excellent job of keeping the kids moving and active while learning. there are plenty of activities to choose from at all times. There are great resources for anyone that needs a little extra assistance.

I like that it is quiet. No loud music!

I have only dealt with great people at the Haverhill and Plaistow YMCA.

Pickleball and other activities.

Clean, convenience and has a pool.

Great facility! Great staff!

Friendly people at front desk, good people using the facilities and clean

I love that you follow a curriculum and have activities that are inclusive for everyone. My son comes home all the time excited to share what he’s learned and/or participated in that day. Carlos and his team do a great job!

Members' needs and requests are addressed in a positive timely manner. Instructor respect their class members, give individual attention and encouragement throughout the classes. Members' request for volume of music, temperature of the room and any adjustments are met with respect and action to correct. I love the Haverhill YMCA.

Location is convenient, the hrs are great for working members, early hours and evening hours. I'm an early morning person and the morning staff members are awesome.

The facility is always clean. Locker rooms are nice, big and clean.

I have no real issues, except it's hard to get a warm shower. Seems all I get is cold water. Brrr. I less there are two or three others showering then you get hot water.

The water aerobics instructors are kind and don’t embarrass you in front of the group. They appreciate the fact that those that attend become friends. They allow social interaction and don’t take themselves seriously. One negative note : The air in the pool area becomes cold to freezing as winter approaches. This should be addressed! last year I suspended my membership in January because of this. I sincerely hope this gets resolved this year!!!

What I appreciate most about the program is the warm and caring environment you create for the children. It gives me peace of mind knowing that my children are in a safe place where they feel welcomed, supported, and cared for. They genuinely enjoy the activities, spending time with their friends, and coming to the program. I’m especially grateful for the kindness and dedication of the staff and for all the effort you put into making each day fun, engaging, and meaningful for the children. Thank you for everything you do!

Great staff, great members, nice facilities on Norgh Shore

Kody is doing such a great job ! I would definitely recommend the ymca school age to a friend/family member because of him . He’s awesome !

Keeps my son busy and engaged! He enjoys the after school program and always says he wishes he could stay longer

Staff is amazing

Very nice program ♥️🙏🏾

I think the Penn Brook Extended Day Program is very well run. Carlos does an outstanding job communicating with parents and keeping families informed. I particularly appreciate the support the program provides on early dismissal days, select school holidays, and during school vacation weeks.

While I don’t necessarily need my child to attend the extended day program because I have a flexible schedule, my son specifically asks to go—which, to me, is the best sign of a great program! He genuinely enjoys being there and looks forward to spending time in the program.

Fabulous job by Carlos and all of the staff who make the Penn Brook Extended Day Program such a wonderful experience for the kids and families!

Complete involvement my son LOVES IT

They keep the kids busy. They have a lot of activities for them to do. My daughter loves it.

The hours are great because of my unpredictable work schedule. I love that my daughter like being in the program.

Nice Pickleball courts and a swimming pool