Cape Ann YMCA
7 Gloucester Crossing Road
Gloucester
MA 01930
United States

Member Testimonials

Report a concern   January 24, 2024 — Rated 10 out of 10 by B.P. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

It's a nice gym, well equipped, clean and decent Pickleball program which is what I'm interested in. The APP isn't working very well now though, have to log in every time and it's slow to respond. You probably already know that.... Also the water fountains in Gloucester the water pressure is too low, if you forget a water bottle you can't even really use them...

Report a concern   January 24, 2024 — Rated 10 out of 10 by Michael McMahon Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Very attentive and helpful employees!
Report a concern   January 24, 2024 — Rated 10 out of 10 by S.C. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

The Cape Ann YMCA is a really nice facility with great programs staffed by excellent teachers.
Report a concern   January 24, 2024 — Rated 10 out of 10 by Joseph Evans Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Hi
Report a concern   January 24, 2024 — Rated 10 out of 10 by R.O.D. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Well maintained, clean with many classes.
Report a concern   January 24, 2024 — Rated 10 out of 10 by Cynthia Mason Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

10
Report a concern   January 24, 2024 — Rated 10 out of 10 by M.D. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Great instructors. Lots of different classes.
Report a concern   January 23, 2024 — Rated 9 out of 10 by E.M. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

There are always enough cardio machines and the facilities are very clean.
Report a concern   January 23, 2024 — Rated 10 out of 10 by Shealene McGuinness Cape Ann YMCA - Childcare
What do you like about our program and activities?

We love the staff! We love the different programs offered, such as after school program, friday night fun, summer camps, sports mania, etc. My daughters feel very happy, safe and excited to join any YMCA program. Very grateful to be a part of the YMCA!
Report a concern   January 23, 2024 — Rated 10 out of 10 by Guy Gobeil Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Because I enjoy everything about it.
Report a concern   January 23, 2024 — Rated 10 out of 10 by C.C. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

User friendly
Report a concern   January 23, 2024 — Rated 10 out of 10 by M.D. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Clean, bright facility with plenty of equipment.

Report a concern   January 23, 2024 — Rated 10 out of 10 by B.B. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Friendly, courteous staff, great equipment. Clean facility.

Report a concern   January 23, 2024 — Rated 10 out of 10 by Heather Driscoll Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

The Cape Ann YMCA is an incredibly welcoming community where everyone is supported to reach their personal goals. The staff are highly-skilled and the facility is both expansive and immaculate. I can't recommend it highly enough!
Report a concern   January 23, 2024 — Rated 9 out of 10 by J.F. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Amount of different activities available. Clean facility

Report a concern   January 23, 2024 — Rated 10 out of 10 by Rachel Soper Cape Ann YMCA - Childcare
What do you like about our program and activities?

The infant room staff are amazing!
Report a concern   January 23, 2024 — Rated 9 out of 10 by Kevin McDonough Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Great space, lots of activities and gym equipment
Report a concern   January 23, 2024 — Rated 10 out of 10 by N.D. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

I love the fact that there is so much to do. You can book a class or go to the gym or use the pool. I also love that we have access to not only your “home” Y but other YMCA’s in the area!

Report a concern   January 23, 2024 — Rated 10 out of 10 by Ann Ranger Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Beautiful facility. Amazing people. Love the yoga classes!
Report a concern   January 22, 2024 — Rated 10 out of 10 by Rose Brown Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Clean and great staff great instructors
Report a concern   January 22, 2024 — Rated 10 out of 10 by M.Y. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Nice facilty, lots of great programs
Report a concern   January 22, 2024 — Rated 9 out of 10 by C.B. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Great facility. Pleasure to work out there. Never too crowded. Has everything I need and much more for my workouts.

Report a concern   January 22, 2024 — Rated 10 out of 10 by N.K. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Excellent instructors and a variety of classes
However it would be helpful to have a sign up sheet for the classes that are very popular. On Saturday I drove from Beverly to go to a stretch class. It was packed and I couldn’t get in. In the future I will make sure to get there early
Thank you

Report a concern   January 22, 2024 — Rated 10 out of 10 by M.S. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Your surveys are too long and consuming. I'm curious about your response rate. I think it would be of greater value to identify concerns of the patrons, rather than seeking self validation.
Report a concern   January 22, 2024 — Rated 10 out of 10 by Rick Merullo Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Ipswich Family Y is a wonderful facility 5 miles from our house. It is clean and well maintained. I have enjoyed playing pickle ball and am now learning about and enjoying the gym facility. Kerri O’Conner has been a wonderful teacher and motivator for me. I am spreading the word!
Report a concern   January 22, 2024 — Rated 10 out of 10 by Carolyn Richards Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

The facility is always so clean & welcoming.
Staff are friendly helpful & genuinely interested in ensuring everyone is engaged.
Something there for all folks love the inter generational interactions.
Do miss the Cove cafe though
Report a concern   January 22, 2024 — Rated 10 out of 10 by P.W. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Because it gives me exactly what I need at an incredible price.
Report a concern   January 22, 2024 — Rated 10 out of 10 by L.H. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

It's been great! We have really enjoyed ourselves, the whole family, thus far with our membership.

Report a concern   January 21, 2024 — Rated 10 out of 10 by P.K. Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

Convenient location, clean, accommodating, great exercise programs, beautiful pool.
Report a concern   January 21, 2024 — Rated 10 out of 10 by Susan Kolwicz Cape Ann YMCA - Membership
Why are you so likely to recommend the Y?

It’s a bright and happy atmosphere—nice, competent staff…lots of classes for all ability levels…lots of exercise machines and usually short wait times for using them.

My only complaint is that some members sit on fitness machines texting which takes time away from those who want them. I ask if they’re going to be finished soon which brings them back to earth. Can a sign be posted asking members to refrain from texting while using fitness machines? I saw a couple of Y members getting very upset because of this situation and the Y employee behind the desk didn’t know how to diffuse the situation.

Last, and this seems to be getting better, Y employees are also texting in the fitness machine
area. It seems like they should be surveying the room to make sure members are using machines and weights correctly. I’m not an expert on this, but I do see some members who could use help/assistance. I’ve provided help/advice at times which seems to be appreciated, but this isn’t my job/area of expertise.


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