Member Testimonials

Staff is friendly and knowledgeable

The staff and facility are fantastic . I also find the other members to be supportive and engaging

Its very clean and excellent machines and dead weight set ups!

Also the extra offered classes such as yoga and pickleball!!

Great variety of classes and times. Excellent instructors. Very clean and friendly.

Weight room is nice. Staff is typically good.
You still need to enforce the removal of people "sleeping" on the weight machines or performing texting while sitting on machines. Those small signs are weak and ineffective. I'd place 4'x6' signs stating no texting on machines.
I witnessed a "Little Cesar" staff member asking a user of a squat rack to "not do many sets", even thought the other two racks were available. I would have gently told her to F-off.

Friendly staff, clean facilities, lots of group class options. Best YMCA!

Has so much to offer!

The Y is a welcoming place to reach your health goals. I like the fact that it’s clean and maintained very well.
Hoping to go there regularly!

Excellent facility

Your facility is excellent

We had a great experience using the pool! My only constructive feedback would be that the shower curtains in the family locker room are so thin you can see through. We had my daughter’s friend with us, so it was tricky to maintain privacy.

Great instructors, great space!

Nice staff, great facilities and good price!

Austin is fantastic. We have loved basketball and excited for tee ball soon!

I think the possibility of pushing yourself to become healthy at the Y is a reachable goal. My criticism of the Y however is that during the hours between 3-5pm, the after school program is large and seems chaotic and un monitored at times. With foul language, kids sneaking on back door, and even blow drying their muddy clothes in the family locker room(just to name a few) things being done. I understand the challenges the large group poses, but think that there needs to be a focus to have it more organized and supervised. This will lead to an overall better Y experience for members in the afternoon hours

Always welcoming

The open, clean, vibrant environment. The staff is helpful and friendly. The classes are plentiful and great!

We have been coming over a year now and love all the classes and equipment at the Y.

Great facilities, great members, great staff. I feel at home at the Y.

Facilities

This program is a great mix of fun and skill development, getting the kids ready to compete at a higher level in the future if they decide to pursue basketball. Austin seems to have a lot on his plate, but does a great job staying on top of things!

Clean, modern facility. Excellent classes and nice, friendly people.

I love our YMCA in Gloucester! It's a beautiful building and is kept spotlessly clean! My only "constructive criticism" is about the music that is played during some of the classes, which I have mentioned before. I will not go to classes where I have experienced annoying, modern, techno-sounding music, which is completely out of sync with the average age of the participants. I also will not attend classes where the instructor does not "model" the type of pose or movement. These instructors include Becky Burbridge, Hamm, and Jen McCarthy. I know it is most likely difficult to find instructors, but it's unfortunate that these instructors hold classes at very popular times, but have very low attendance, most likely because of these factors. Thank you.

Accommodating, available and affordable.

It's a great facility, with lots of opportunities to pursue one's fitness goals, and get showered up afterwards.

The y is beautiful & everyone is so nice-it's a pleasure to be there & a wonderful place to meet new friends!!

My daughter loved it! A great introductory class for ambitious kiddos or ones that just need to get their energy out :-)

The YMCA has been my main gym for like 3 years now. I have always had a wonderful experience with staff, trainers, and members. There's just the right equipment and space upstairs and I love the diverse and well-planned group exercise classes.

I have never had a class I left disappointed with the structure or activities. Kate always has fun, new, challenging, and yet approachable work outs. Vanessa's classes are always well thought out, paced perfectly, and appropriate for all levels. I appreciate that trainers here ensure safety and quality for members.

Support staff is friendly, knowledgeable, and quick to resolve issues or answer questions. Facilities are well maintained and clean.

I always recommend the Y and especially the Cape Ann YMCA to anyone who asks (or doesn't).

Facility is welcoming, bright, and offers many things to all.

Staff is very helpful, kind and assisted me with the Corner Stone application. A great service for patients with caner.