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Member Testimonials
Clean, friendly, and hospitable.
Top notch facility - people, equipment, amenities, and building.
Love love love our trainer Jean on Tuesday and Thursday mornings. She adapts the class for everyone’s unique physical abilities. She makes working out so much fun. Thank you Jean.
Classes
Great classes! Lots of cardio machines
Great facility!
Wonderful for your body. Wonderful for your mind. Wonderful for my community!
So clean and convenient !
Great customer/member service , beautiful clean facility
Beautiful facility!
The classes are amazing with awesome instructors who are skilled and are great motivators. The facility is gorgeous, equipment is great.
It is so easy for me to visit the Y because it is close to home or wherever I am on the North Shore. I like to stop by for even just 30 minutes sometime. It has all the machines and space that I need but it unintimidating to me, unlike some other gyms. I think the health of my family and friends would benefit from going to the y.
The Y is welcoming, and has really nice, clean facilities. I am so happy that you provide a place for kids 12-15 to hang out and be athletic - it is such a hard age(no jobs, no cars - what can they do ?)... The Y is a godsend.
great facility
Good hours. Pickle ball. Clean. Friendly.
I enjoyed your welcoming me to the Y. There are many activities to participate in....I have done Pickleball, yoga, floral arrangements, stress reduction workshop and the eclipse AND I look forward to trying more of the classes.
Because it’s local, we’ll done and offers many excellent activities.
Because you have a lot of different classes to choice from.
I have been a member for 8 years. I like the overall experience I have had during g that time. Enjoy my classes and have made many new friends. The instructors are qualified and make my classes fun and a good work out for my age. The staff are fantastic. Friendly, helpful and nice people. It is a great atmosphere to work out in.
Good classes nice pool ! Very good nice building good people
Great facility! Always clean and easy to find a machine. Keep up the good work :)
Open and airy. You can get in movement and maintain a 6-foot distance from others. Spanking clean facility. You’re greeted by smiling faces. Always welcoming.
Great facility. I especially enjoy the classes and instructors for older adults
I find it to be clean and very accomadating. The classes I take are excellent for the most part. You just need to make them consistent with their description. Sometimes the instructors for the same class are very different in the course content that they instruct.
New equipment, clean facility, friendly staff and clientele.
I absolutely love the many different and interesting classes that you have to offer!!!! Your staff and instructors couldn't be more helpful and they are so friendly!!!!
Great facility, lots of equipment and it is in Gloucester (no more driving south on 128 to Beverly)
New building, great pool, fantastic staff. All that and abundant parking! What could be better?
However...
It's far from perfect. The Y could use some sort of system to collect and keep track of suggestions members come up with--from program ideas to janitorial complaints. It sometimes seems like all the suggestions (complaints) never get past the locker room banter. What a boost to moral it would be if folks could see a list (posted or on a website) of what's been suggested, what complaints have come in, what's being worked on, and when will it get done. As it stands now apathy seems to be the prevalent attitude towards complaints/suggestions (or even notifications of something that's broken): "No use telling 'em; they're not gonna do anything about it." If you like this idea, let me know, because I can start the list!
Cape Ann Y has been so much better since the new facility was open. Not perfect but I appreciate that you are trying so hard to get feedback to be more responsive to your customers. It's a beautiful facility with a lot to offer for the community.
Great employees and instructors.

Beautiful facility, clean locker room
Loved the water equipment and class