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Member Testimonials
The Cape Ann YMCA is an incredibly welcoming community where everyone is supported to reach their personal goals. The staff are highly-skilled and the facility is both expansive and immaculate. I can't recommend it highly enough!
Amount of different activities available. Clean facility
The infant room staff are amazing!
Great space, lots of activities and gym equipment
I love the fact that there is so much to do. You can book a class or go to the gym or use the pool. I also love that we have access to not only your “home” Y but other YMCA’s in the area!
Beautiful facility. Amazing people. Love the yoga classes!
Clean and great staff great instructors
Nice facilty, lots of great programs
Great facility. Pleasure to work out there. Never too crowded. Has everything I need and much more for my workouts.
Excellent instructors and a variety of classes
However it would be helpful to have a sign up sheet for the classes that are very popular. On Saturday I drove from Beverly to go to a stretch class. It was packed and I couldn’t get in. In the future I will make sure to get there early
Thank you
Your surveys are too long and consuming. I'm curious about your response rate. I think it would be of greater value to identify concerns of the patrons, rather than seeking self validation.
Ipswich Family Y is a wonderful facility 5 miles from our house. It is clean and well maintained. I have enjoyed playing pickle ball and am now learning about and enjoying the gym facility. Kerri O’Conner has been a wonderful teacher and motivator for me. I am spreading the word!
The facility is always so clean & welcoming.
Staff are friendly helpful & genuinely interested in ensuring everyone is engaged.
Something there for all folks love the inter generational interactions.
Do miss the Cove cafe though
Because it gives me exactly what I need at an incredible price.
It's been great! We have really enjoyed ourselves, the whole family, thus far with our membership.
Convenient location, clean, accommodating, great exercise programs, beautiful pool.
It’s a bright and happy atmosphere—nice, competent staff…lots of classes for all ability levels…lots of exercise machines and usually short wait times for using them.
My only complaint is that some members sit on fitness machines texting which takes time away from those who want them. I ask if they’re going to be finished soon which brings them back to earth. Can a sign be posted asking members to refrain from texting while using fitness machines? I saw a couple of Y members getting very upset because of this situation and the Y employee behind the desk didn’t know how to diffuse the situation.
Last, and this seems to be getting better, Y employees are also texting in the fitness machine
area. It seems like they should be surveying the room to make sure members are using machines and weights correctly. I’m not an expert on this, but I do see some members who could use help/assistance. I’ve provided help/advice at times which seems to be appreciated, but this isn’t my job/area of expertise.
It's nice clean and workout when I want to
The facilities are nicer than most private health clubs. Best value around.
Well run
Beautiful facility and very nice helpful staff
Nice clean facility. I just wish there was a hot tub which would be very nice. Also racketball courts would be great. Lastly a towel service would be great too. I'd be willing to pay for that!
Great staff, wonderful equipment. I feel very luck to have the YMCA as part of my community. It's a very welcoming place in so many ways.
Excellent staff, beautiful facility
At 85 yrs old my wife & I can fall into a weekly routine of physical exercise that we wouldn't have otherwise available to us. We know that "motion is lotion" & we must keep a routine of moving to maintain our health the best possible way.
Friendly helpful staff
Clean facility
Ample parking
Many group Classes to choose from
Top watch facility. Equipment always in good shape and well maintained. The staff is very helpful and always friendly. Appreciate the cleanliness of the general facility
Smiles and energy from the moment you walk in the door! Great instructors in our fitness/balance classes!
I’m making a lifestyle change for health and wellness. Membership at the YMCA and the classes provided are the foundation of my efforts.

Friendly, courteous staff, great equipment. Clean facility.