Member Testimonials
Friendly staff
Clean gym
Standards are consistently high throughout the facility.
During these Covid times I feel very safe using the gym
Great stuff, good equipments and very nice and clean 10/10😉
Quality gym and nice staff
Only one problem younger members
dont seem to carry hand towels
sauna
Good equipment, friendly helpful staff, recently refurbished sauna etc is very good
Professional. You listen to your clients. Very obvious enhanced cleaning...except for showers. I would like to see these more regularly cleaned!!
I joined to improve muscle strength after hip replacement. Walking in the pool is very important for me. As you have a lot Of children and other adults in the open area it is vital that I can continue like many others I meet , to be able to walk safely in the slow lane.
Once I can do that I will be very satisfied with service
Also a small request . The need for hand sanitizer in the spa area.
Thank you and keep up the good work
Spa, classes and cleanliness
Since the renovations the place is better and more comfortable. COVID regulations are well enforced.
Everything love the atmosphere
I like my gym, everywhere is shining. Staff arr so polite. I could book my classes. The hours of classes are so good. Pool is clean and i like everything
So many thanks for your hard working.
Every thing. The staff are so friendly. The clubs are so clean. The classes are brilliant. But finding it hard to get booked into the classes before there booked out.im normally booking around 6AM in the morning before but some are still full.do some members have early access to classes
Facilities are excellant
Staff very helpful
The customer service for years was horrendous however thankfully now for the past year or two the staff are wonderful, helpful and organized.
Well run gym.
The staff are accomadating, hard work and motivating.
They work to a very high standard and are always faciliting.
The cleaning staff are always pleasant and helpful.
The staff on reception are equally pleasant and personable.
The instructors work very hard encouraging and motivating members collectively in classes. Iveta in particular puts her heart into her work. She is very enthusiastic and encorages members to be likewise. Overall westwood offers a good service and I recommend it to potential members.
Good house keeping
great club
They make you feel very relaxed and comfortable. I know that the workout that was tailored to me is working and I’m not aimlessly going into the gym anymore
The gym is fantastic, and the way you’ve handled the covid restrictions has been exceptional.
The staff are all super friendly and the place is always spotless.
Cleanliness and availability of equipment
Everything is clean and the classes are very helpful , also the team is very friendly .
Swimming pool,gym classrs
The gym is spacious. The pool is really nice and the spa area is great too. I like the fact that the cleaning team are always in the changing areas cleaning.
Particularly like the women only gym section.
Classes both live and virtual. Top class equipment and fantastic trainers.
Lady gym, spa , pool
Friendly and.plenty of options for different classes and sports