Member Testimonials
Great gym, friendly staff and hygiene standards are very high.
Accessibility, cleanliness, friendly staff ....
Professional
The gym is lovely and spacious and friendly staff
The pool
Best of equipment and also facilities
You are open and I can get space in the pool
It's just a great set up. Great classes, plenty of space, generally no waiting for equipment or short wait/alternate equipment, Classes included, plenty of parking etc
Friendly helpful staff and a good variety of classes
Friendly Staff
Clean facility
Everything I need is present.
Very friendly, spotlessly clean and great value for money.
Very friendly, good choice of machines, professional instructors and good facilities
Very professional run business, staff are friendly & helpful and premises are spotless and constantly being cleaned. You are also dealing extremely well with the Cover-19 restrictions
Currently the club's efforts in adhering diligently to covid guidelines. In general the professionalism of all staff members.
The classes are very good and the instructors are really helpful. Facilities are always very clean
I m happy with everything in the gym
luxury
Great staff very clean and friendly
Very thorough and always helpful if there was ever a problem with my membership
Best gym for me!
The staff are always really friendly and helpful! The measures in place for covid-19 help to make it feel like a safe environment! I would happily recommend westwood to any of my friends or colleagues 😊
Ease of booking classes and cleanliness of facilities
Opening times are great
Plenty of variety
Great space great equipment friendly staff and atmospheres
Excellent staff at the desk and when they say they will look into problem on the account I was shocked to be called by name when arriving a day or two after to tell me my swipe works that it was cleared up. The cleaning staff are always so pleasant in the changing rooms and pool staff are always so nice and helpful. The only thing I would say is the lessons kids take over family changing room by parents standing in cubicle with child's belongings while child is in shower and members are left standing wet with bags waiting after washing on a cubicle.
I find the gym to be very hygienically clean and efficient. My interactions with customer service have been excellent. It's an excellent gym.
Spa and the pool. And the gym. And some of the classes.
Pool, staff, gym, cafe, spa
The opening hours, location and the amount of classes available through the day. The virtual spin classes are a great feature.
In saying that, the family changing room can get filthy around swimming lessons time, and I find this the worst thing about the gym, but overall I would highly recommend it.