Customer Testimonials

Aria is excellent. She is always on-time, knowledgeable, friendly, and the service works.

Brandon is very professional. Patient and expert answering pest control questions.
Pest are more under control with each treatment.

Professionalism

The service man called to tell me what time he would be here and was on time. He listen to what my concerns were and was very helpful.
I haven't had any critters visiting.
Thank you for good service and your kindness.

locally owned. Good people. I have the sense you treat your employees well. That's important to me. I believe part of your service is woman-owned, also makes me happy. I have a long history of using Arrow after getting burned by a disreputable company when I first bought my home and was very young. I just trust Arrow.

Great service The young man who came to our house recently did an EXCEPTIONALLY good and thorough job. I wish I could remember his name.

On time, very thorough and careful work.

Thorough and easy to schedule, although expensive. Friendly person who does the work; I enjoy seeing him.

Friendly and responsive service.

Nice Job.

Friendly/reliable employees--can reply upon their experience and knowledge. Appreciate their responsiveness and professionalism.

Shows up on time. However, it seems like you change service people too frequently. What's up with that?

Very professional and knowledgeable

Adam is very knowledgeable, always respectful of our home, customer service oriented.

Technician is kind and courteous, very knowledgeable of the products.

Gerald did an excellent job when he serviced my home. Was excellent at communicating how he serviced my house.

The treatment is effective. The Arrow exterminator works with my schedule to accomplish needed services. He is professional and thorough.

The people and service are great. No real complaints. If anything, I wish communication was more asynchronous.

Maybe I haven’t been paying attention or looking in the right spot. However, I wish there was an online portal to schedule visits, make payments and coordinate the work.

Honestly, I hate answering the phone and I don’t want to have to consistently talk to someone to schedule my service. From my perspective, I talk to Arrow on my phone more than some of my family and friends. I wish Arrow was more in the background of my life rather than the forefront.

For example, I wish I could go to a portal and pay for the service versus someone reaching out to me confirm it’s okay to make a payment. I wish I could coordinate a time for Arrow to come over rather than having to talk to someone each time.

Always thorough

The attention to detail and level of expertise. Always kind and courteous.

Our service representative, Brandon, is always pleasant, professional, and on time.

THE TECHNICIAN ARE ON TIME AND IF THEY ARE LATE. YOU WILL RECEIVE A CALL.
THEY WILL EXPLAIN WHAT THEY ARE DOING.

Ari is the best! She takes such great care of us and our home. Many thanks to her and Arrow.

Friendly, quick and exceptional service

Technician is always on time. Work completed quickly and efficiently

Your service rep, Gerald is very efficient & professiona.l

Staff are responsive when I ask for a visit.

Mr. Gerald Elder

Prompt, thorough service.Tech was very thorough. He answered all questions and was very customer friendly.

Good service as alwaya!