Customer Testimonials

Always very helpful and pleasant. Facility is top notch and inviting

You do what it takes to get the job done. I was pleased.

On time, friendly, thirough

Our sales rep Darryl Bond was excellent. Very satisfied with our shopping experience

Kanon was so helpful and always available before making my decision to purchase. He made the purchase process smooth and very easy.

You haven't tried to overcharge me or try and sell me services I don't need. On multiple occasions, your techs have made my day by charging me far less than I initially expected because the problem was only minor and they didn't take advantage of me. That's the kind of service that makes me sing your praises.

Everything

Muy buen servicio y muy buena atención en la sala de espera hay buenos snacks

Quality product at a reasonable price. Don Franklin employees are always courteous and helpful.

I was treated like i was part of the family. Honest and thorough service.

If I remember correctly this is the first time that i have gotten wipes blades on warranty. This is my first Hyundai I have bought it is a wonderful suv. Cars in the past I have had to go to dealer 2-5 times by the time I get 7185 miles.

Fast, professional and friendly.

Informative. Friendly. Really every dept. I had contact with

He was so good and very helpful… He made my work easier! I would like to thanks alot to him ..

David Collin’s was very helpful

Your service was so excellent and very helpful …

Quick service. Everyone was very nice. Would love to see more amenities in the waiting area but I can't complain. Price was nice and didn't take long.

David Sharpe was allsome customer services doing my visit and buying my car👍

Sales people not pushy. Service friendly and efficient.

The best customer service!! The Genesis department is amazing. Trevor and Xavian are outstanding and accommodating. Thank you.

I have not had good experiences with you all last year and at the beginning of this one, but the other day was a good start heading in the right direction.

My sales person Daryl Bond is awesome!
Sales Manager James Anderson awesome!
This is the second time I have bought a vehicle from there.

Everybody was very friendly. The new building was really nice and accommodating, even had complementary snacks! Seemed like everybody knew what they were doing- like a well oiled machine. I love my car and will continue to come back for service.

Friendly staff, always going above and beyond. Snacks. Car washed.

User friendly and caring staff…especially LeeAnne (spelling?) in Lexington at Don Franklin service. She is the absolute best!

Great Service! Ty Cobb was very helpful, the finance writer, took the extra time to find the best deal out there, the whole staff was easy to work with.

Service

I like Ray Harrison

Misty (the sales associate) was awesome. She went above and beyond throughout the car buying process and I would recommend her to anyone interested in Hyundai.

Ease of working with Don Franklin service staff and low cost.