Customer Testimonials
Excellent customer service
Service is top of the line. Oil changes, inspections, repairs you name it it gets done and the mechanics listen to you.
Very thing was good
Prompt and friendly
I love ram trucks
Salesman Kristain Gleason AWESOME young man. Bought one each year for 3 years from him.
Real nice service
Friendly with the service, answers all questions. No doubt they're looking out for the the customer.
We like the speed and convenience of the service center and staff for our oil changes. We even drive from Bowling Green to come to your site. Nathan, and Lyle always take excellent care of us.
Amazing employees at the Somerset Nissan dealership. Very helpful and friendly.
Very friendly I was a call in hoping for a cancellation or a miracle and they was able to fit my car in and it took less time than they thought.
Very fast when getting a oil change
Easy
The products are always in great condition and the service is always on point!
They found the problem and worked me in to fix the problem. The service manager is the best I have ever seen. The cleanest well oiled service area I have ever seen. The techs are there to get you in and out.
Great place to make a awesome deal
Professional, family oriented, honest, relaxed and not pushy, never a doubt in my mind second guessing any other alternatives.
It was great
Top quality and salesman was the best
Somerset Nissan is leading in customer service. They care about who comes there to shop and is interested in their needs
Friendly, low pressure, great selection.
Bought my jeep from them. Get my oil changed there. Went Friday to get it changed n they have washed it. A big thank you.
We have bought multiple vehicles from Don Franklin and we keep coming back. I trust that the sales associates and the finance manager are giving us the best deal possible. I have had only positive experiences in the service department.
Called for service to take place in a a day ir two and was offered an appointment in a couple hours.
Service department is very accurate, professional, knowledgeable and always right on time with finished results better than my expectations! Happy happy customer!
The service is speedy and very easy to get appointment with very little wait time
The staff are always friendly, helpful and professional.
The work is usually done in a reasonable time and is always done right.
Wish you offered a car wash with the oil change.
Convenience in scheduling; efficiency in services.
Don Franklin is not only wonderful during the purchase process, but in service as well. I've never received an email from a service manager reaching out to see how everything went with my first service. That was very much appreciated! Thank you!
Thank you for being so accommodating and for your great customer service. We appreciate you!