Customer Testimonials
This is my second vehicle purchased from Don Franklin! Great customer service always willing to go the extra mile to make sure we were satisfied. Our salesman Gary Gentry was great helping us to find the perfect vehicle. Told him what we wanted he went to work finding that perfect vehicle. Financing was quick and easy! Very satisfied definitely will be back again!
No problems
The service department always presents a very professional atmosphere where you can get what you need in done and feel catered to in the meantime. The representatives are always very kind, helpful, and willing to engage with you. They know how to make you feel right at home and before you know it, the techs have you back on the road.
Your salesman Mitchell Proctor was excellent. He answered every question. Very knowledgeable. I was very comfortable talking to him and I will recommend you guys.
Thank You, Name removed
The service was great. Very courteous and answered all questions. Tony is a great employee!
Our salesman was very nice, and very helpful. Worked extremely hard to get the deal made for me, and made sure all was ready to go in my new truck.
Very friendly and helpful and finding out how to get you in a new vehicle
The service was outstanding
#1 liked the attention to detail, the time, and energy that Jonathan Owens gave me over a three day period. He went out of his way to meet my needs!
#2 love the new 2023 Nissan Rogue
#3 love the new car dealership in Somerset Kentucky
Great service and mechanics
Very friendly service! Always explains everything after the service and what you’re paying for.
Styles and selections, the prices are competitive really a good sales staff.
I like Ram trucks. What really ‘sold’ me was Dale my salesman, Larry my driver, and James in F&I. No pressure, no gimmicks, no dealer ‘required’ add-ons. Truck was exactly as expected. No surprises. I will drive 4 states again to pick up my next car from these guys.
Service personnel very kind and friendly. I appreciate their guidance as to the next services due on my truck. Really good group.
Salesman was great. Helped us with the complete buying process. Answering all of our questions.
I like the professionalism, no wait time, and the fast but thorough service. I will always take both my jeep and Rams back for service there.
Very good service very good salesman
Michael was so helpful and patient with us while finding us the perfect vehicle!
Good service
The service! Cody Charles is AMAZING! He done everything he could to make sure we got into the vehicle we really wanted. Couldn’t ask for a better experience.
They were efficient, and very helpful. I bought a car in 2 hours. And got what I wanted.
Courtesy and great service
Matt was extremely helpful in the service department
Everything!! Dale is the best!
This is my second Jeep Grand Cherokee Limited and I’ve been very pleased with both! The salesman took time to show me all the features on my new Jeep and assisted me in connecting my phone.
Clean and good quailing products with good service.
I was very pleased with the repair done to my 2006 Jeep Grand Cherokee.
Great service
I love my New 2023 Rogue!! The sales rep Jonathan Owen's went above and beyond! He was so patient with me and answered every question I had. He made me feel comfortable and never rushed me. I couldn't have been treated any better.
Timely appointment , courtesy