Customer Testimonials
Promptness and thorough checking. Easy service visit.
Don Franklin service department is very fast n professional and always willing to assist the customers!!
Quick friendly service
I especially value the professionalism and transparency the Don Franklin service team provides at each service appointment. Our vehicles are serviced competently and we never are worried by surprises.
I would recommend Don Franklin with alacrity!
Quick in and out
Inventory selection.
Always take care of us, are courteous and professional.
Fast, dependable, and expertly applied. Workmanship is excellent.
You are not the Columbia Ford service. Columbia Ford service is lousy. Columbia Ford service does not care about doing a good job.
Always friendly staff and helpful. Always willing to go the extra mile for you. And take care of your family and their needs .
Always courteous, professional and on time.
Easy to drop off/ pick up and work around my schedule
Garry and Blake are top notch!! They take care of all my needs promptly and courteously!! They make me feel like a part of their family
Friendly and courteous service.
It's seems to be a fast pace life for us all. Seems to me Don Franklin understands. Oil change ,went smooth. Didn't wait to long. Thanx guys.
Friendly prompt service
Great service and friendly people.
Don Franklin always works with us and gets our vehicle in when needed
Best service ever!
Good service and customer care
Great staff and very good service
Quick ser
We appreciated being able to have a vehicle brought to Campbellsville from another dealership location for us to try out. Amber Cardwell was very helpful in guiding us through the process of finding the vehicle that was a good fit for our needs. She was very patient with us during our initial indecisiveness which allowed us to concentrate on our decision without having to deal with a pushy salesperson. Working with Amber made our car shopping a pleasant experience and we are very happy with our selection (2018 Hyundai Santa Fe Sport Ultimate)!
The staff is very receptive, responsive, and willing to help find a solution
Good products, quality work, and friendly service.
Reasonable wait time.
Quality work.
Friendly on time service
Everything
Amber was great to work with throughout the purchase process from selection to delivery. Financing was a breeze with a variety of options to choose from. Shiny and full of fuel and ready at the time of my choosing. Amber provided a thorough walk around and feature explanation with a big smile. You can tell she enjoys customer satisfaction. First time. Left a dealer happy about the whole purchase experience.
The service desk personnel went out of their way to help during my visit yesterday.