Customer Testimonials
Good service
Great service
Fast and friendly.
Quick courteous service.
Campbellsville service dept is helpful and competent. Columbia service dept is neither.
They are very friendly and do a very good job in a timely manner.
Great prices and quick service.
Clean place, courtesy staff
For me I’m treated with respect and no pressure to do business there and the service department has been very helpful and efficient on work I’ve need done.
Friendly staff and fast service
Everyone is so helpful. Especially when I know exactly what I want and they have to help me find it. Always nice and fast at oil change. Can’t beat those GMC, and Chevrolets!
If I keep having problems with vehicle then I’m not going to like your product.
I love the convenience. You guys make things easy and get the job done.
Great experience.
I love my 2024 Buick encore. It is just what I needed.
Service fixed the issue.
They were very accommodating and really helped me out.
Nice to deal with
I bought my Chrysler at Don Franklin almost 6 years ago. I was having an oil change and decided to walk around and just browse the lot. I was approached by Amber. However she was very professional,friendly,and wasn't pushy. She didn't push me to make any decisions. I then talked to my husband because we were talking about getting a new SUV. After my encounter with Amber I didn't want to deal with anyone except her. Her personality,professionalism and everything is what sold me.
Very nice and helpful
Friendly service!
Good to have this kind of service and m campbellsville
No complaints
Product is good and the services are top shelf. Campbellsville Don Franklin you are there if the other dealerships are as good as you guys it is a no brainer to do business under the Don Franklin umbrella
Overall service department very good
Great service
Good service talked about what you need before they add expenses to your regular oil change day. So you can decide if you can pay for service that day
Everyone we have been in contact with has been so nice and really helpful
Courteous and a nice place to wait.
Great service

We appreciated getting an appointment date and time so we could drop off the van.Your team was very professional. And our van is preforming like new. Thanks Don Franklin!