Customer Testimonials
I have 167,000 miles on my 2017 Dodge Ram P/U truck. I've never had any mechanical issues other than external causes (squirrels...) I think the service department staff is exceptional - their knowledge, courtesy, professionalism, willingness to answer any questions I may have.... I feel Very Confident that I can add many more miles on my Ram 1500 truck because of the quality of service. Also, when I'm ready to purchase another vehicle I hope I can afford another Ram 1500 P/U truck, and that's based on the reliability of my truck and the service I can always count on to keep my truck on the road....
Very good to talk to and they are willing to satisfy
Pleasant sales experience. Good value.
Being “worked in” flexibility. My work schedule is always changing. No matter how much I like to schedule life activities, something is always coming up. Don Franklin Campbellsville has been flexible and worked with me to ensure I’m able to keep my maintenance on schedule. They are great!
The whole staff were very nice & personable. Anthony Karnes went out of his way to make the sale happen by having the smoke removed (as much as possible). It worked. Anthony was easy to work with as well.
Communication with customer
Service staff is friendly and knowledgeable.
Amber! She did a 10/10 job. You have an amazing employee there.
Blake and his team are the absolute best!!
They are pretty fast
Great prices Jared was right there to help out and was able to make some great deals
Just wonderful service. I love my new car. They even delivered it.
Convenience and reliability of service repairs are the key factors behind my decision to use Don Franklin Service Department.
The associates are very nice to me
Everyone in the service department kept me updated on my vehicles progress and the work was on time
The customer service
I'm always treated kind . Everyone is helpful and not pushy. Thank you
Good variety of vehicles to choose from.
Very professional and friendly in and out quickly!!!
Fast service quick to get in and to get out service is amazing.
Very nice. Go out of their way to help you.
Cameron and team were awesome. Helpful and great communication. Also made sure I knew I had points available to help with my bill.
Clean environment. Friendly staff
Very good service and quick.
Good work
Friendly people and good service.
Great service department, they listen to your concerns and do thier best to help with fast, friendly service and advise
Everyone was very nice!
The service department was very friendly and took care of my needs in a very timely manner. Their communication was great as well.

Fast and friendly service