Don Franklin Somerset Chevrolet Buick GMC
345 S. Hwy 27
Somerset
KY 42503
United States

Customer Testimonials

Report a concern   April 13, 2023 — Rated 10 out of 10 by J.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great experience!

Report a concern   April 12, 2023 — Rated 10 out of 10 by Jennie Stanley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Had a great service visit

Report a concern   April 12, 2023 — Rated 10 out of 10 by Tiffany Bustle Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Kyle Young did a great job. He was informative and answered every question. He had the vehicle ready on the lot when we arrived and made sure our experience was perfect.

Report a concern   April 12, 2023 — Rated 10 out of 10 by Kenneth Mason Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great friendly service in a timely manner! Can’t wait to come back!
Report a concern   April 12, 2023 — Rated 10 out of 10 by Britny Caudill Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

I am absolutely in love with the vehicle. Kyle was the best and didn't stop till he found the right vehicle just so I could get approved but instead of sticking me in anything he made sure it was something that I was happy with. Thank each one of you for all the help and especially thanks to Kyle for making my experience worth it and making me a permanent don franklin customer!

Report a concern   April 12, 2023 — Rated 10 out of 10 by Brian Purtee Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Tracy Whitaker takes care of his clients!

Report a concern   April 11, 2023 — Rated 10 out of 10 by L.P. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Brandon and Hunter were super nice! Love my new suv😊.

Report a concern   April 10, 2023 — Rated 10 out of 10 by Tina Brady Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

The process was easy . Matthew was a great ! Not over bearing or pushy.

Report a concern   April 10, 2023 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Everything you need in vehicles

Report a concern   April 10, 2023 — Rated 10 out of 10 by Michael Barrett Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very nice, well built.

Report a concern   April 10, 2023 — Rated 10 out of 10 by J.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Broad selection of vehicles to choose from
Report a concern   April 10, 2023 — Rated 10 out of 10 by Kimberly Wood Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great people and professional service.
Report a concern   April 10, 2023 — Rated 10 out of 10 by Joni Brooks Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful service as well. Fast and efficient! Friendly and attentive workers as always!

Report a concern   April 9, 2023 — Rated 10 out of 10 by Christoper Maruka Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service department has been top notch.

Report a concern   April 9, 2023 — Rated 10 out of 10 by V.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly atmosphere you can tell the people really cares about the service for your vehicle and you are really friendly honest people that's what I like Thank you for your business

Report a concern   April 8, 2023 — Rated 10 out of 10 by Robert Breeding Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Very friendly, helpful, and courteous. No their products really well.
Report a concern   April 7, 2023 — Rated 10 out of 10 by E.W. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Justin is great and very knowledgeable

Report a concern   April 7, 2023 — Rated 10 out of 10 by Robert Breeding Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The people are very helpful and knowledgeable and friendly.
Report a concern   April 6, 2023 — Rated 10 out of 10 by D.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fits to the vehicle no guess work

Report a concern   April 6, 2023 — Rated 10 out of 10 by A.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

This was my first purchase at this dealership, the salesman(Marc Anderson) was exceptionally knowledgeable and professional in all aspects, he took time to explain everything and answered all of our questions.
Report a concern   April 6, 2023 — Rated 10 out of 10 by E.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything.
Report a concern   April 6, 2023 — Rated 10 out of 10 by S.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone was kind and informative.

Report a concern   April 6, 2023 — Rated 10 out of 10 by T.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great staff great service

Report a concern   April 6, 2023 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

My 3rd vehicle purchase from you all and have been completely satisfied every time. Very courteous staff and if I ever have issues, you all never hesitate to help fix. This is the only dealership I plan on buying from.
Report a concern   April 5, 2023 — Rated 10 out of 10 by Patrick Cummins Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The management and staff were both very courteous and accommodating in arranging my inspection and test drive of a 2021 Chevrolet Express van. I appreciate the personalized service and attention to detail that are a trademark of Don Franklin Auto. Manager Joe Cummins gives his undivided attention to the customers' wants and needs. Mr. Cummins always assures that when you drive off the lot of the dealership, you're leaving feeling very good about your experience at Don Franklin Chevrolet, Buick, and GMC of Somerset!

Report a concern   April 5, 2023 — Rated 10 out of 10 by V.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service, friendly technicians

Report a concern   April 5, 2023 — Rated 10 out of 10 by Sheila Mullins Don Franklin Somerset GM Service Department
What do you like about our products and services?

Efficient service.. highly recommend the service department at this dealership!
Report a concern   April 5, 2023 — Rated 10 out of 10 by D.S. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Great salesman, Matthew Patterson. Great financial officer, Bobby Johnson. Friendly and helpful staff! We love our Buick Envision!
Report a concern   April 5, 2023 — Rated 10 out of 10 by B.P. Don Franklin Chevrolet Buick GMC - Sales
What do you like about our products and services?

Tracy Whitaker is always great to work with!

Report a concern   April 5, 2023 — Rated 10 out of 10 by Mary Durham Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kyle was absolutely amazing!

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