Don Franklin Monticello CDJR
Monticello
KY 42633
United States

Customer Testimonials

Report a concern   February 21, 2026 — Rated 10 out of 10 by M.R. Don Franklin Monticello Sales
What do you like about our products and services?

My salesman went above and beyond to find exactly what I wanted. Honest and I appreciate him going the extra mile.

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.A. Don Franklin Monticello Service
What do you like about our products and services?

They are always prompt and very nice and helpful

Report a concern   February 20, 2026 — Rated 10 out of 10 by W.P. Don Franklin Monticello Service
What do you like about our products and services?

Employees are always courteous. Service generally prompt.

Report a concern   February 20, 2026 — Rated 9 out of 10 by L.S. Don Franklin Monticello Service
What do you like about our products and services?

Friendly service

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.H. Don Franklin Monticello Service
What do you like about our products and services?

When arriving for service they are always polite and fast on getting you in for service and they go over everything that needs to be done to your car.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Knox Bertram Don Franklin Monticello Service
What do you like about our products and services?

Wonderful salesman Justin Allen went above and beyond to make the purchase of my new Ram 1500 a wonderful experience.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Martin Upchurch Don Franklin Monticello Service
What do you like about our products and services?

Good service people. Good sales people.
Glad to have the Dealership in Monticello.

Report a concern   February 18, 2026 — Rated 10 out of 10 by L.A. Don Franklin Monticello Service
What do you like about our products and services?

Friendly service

Report a concern   February 18, 2026 — Rated 10 out of 10 by L.G. Don Franklin Monticello Sales
What do you like about our products and services?

Super friendly people and a dream to work with

Report a concern   February 18, 2026 — Rated 10 out of 10 by D.B. Don Franklin Monticello Service
What do you like about our products and services?

On time

Report a concern   February 17, 2026 — Rated 10 out of 10 by M.B. Don Franklin Monticello Service
What do you like about our products and services?

Wonderful

Report a concern   February 14, 2026 — Rated 10 out of 10 by C.N.D. Don Franklin Monticello Service
What do you like about our products and services?

I live in London Ky but drive all the way to monticello even for oil changes because your employees at that location are so nice and knowledgeable. The Corbin and Somerset location needs ALL NEW EMPLOYEES.....they are rude and either lazy or dont know what they are doing. Id drive to lexington and buy from some big dealership down there before id buy from either the Corbin (which is the worst) or Somerset location, but in the Monticello dealership EVERY SINGLE employee tries hard to help and are genuinely nice folks.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Johnathan Shelton Don Franklin Monticello Service
What do you like about our products and services?

Everyone is really nice and helpful and my vehicle was ready in a matter of minutes! I also thought the price was really fair!

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jimmy Ellis Don Franklin Monticello Service
What do you like about our products and services?

Walk ins welcome. Very professional and nice people.

Report a concern   February 14, 2026 — Rated 10 out of 10 by P.P. Don Franklin Monticello Service
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   February 14, 2026 — Rated 10 out of 10 by Tim Willett Don Franklin Monticello Service
What do you like about our products and services?

The service Mgr did what he said he would in s timely fashion

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.K. Don Franklin Monticello Service
What do you like about our products and services?

Fast friendly service!

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.G. Don Franklin Monticello Sales
What do you like about our products and services?

What Matt or Dale tell you is exactly what they will do. There’s no waiting around for hours for deal to be done. I like that quick and easy. Salesman Justin was great to work with too. Tim and the service crew always does good job and takes great care of our vehicles. They are like family.

Report a concern   February 13, 2026 — Rated 10 out of 10 by S.D. Don Franklin Monticello Service
What do you like about our products and services?

Excellent service

Report a concern   February 12, 2026 — Rated 10 out of 10 by D.I. Don Franklin Monticello Service
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   February 10, 2026 — Rated 9 out of 10 by Patricia Stearns Don Franklin Monticello Service
What do you like about our products and services?

First time I went there they washed my car. Is that just a one time thing?

Report a concern   February 10, 2026 — Rated 10 out of 10 by D.F. Don Franklin Monticello Service
What do you like about our products and services?

Quick scheduling Quick service friendly staff

Report a concern   February 10, 2026 — Rated 10 out of 10 by G.D. Don Franklin Monticello Service
What do you like about our products and services?

They get my car in and serviced without delays and it ends up being what they say it will cost.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Fred Szymanski Don Franklin Monticello Service
What do you like about our products and services?

Use only quality products . Am able to schedule an appointment within a day after calling , fast service and they go thru the inspection report when done.

Report a concern   February 4, 2026 — Rated 10 out of 10 by S.C. Don Franklin Monticello Service
What do you like about our products and services?

Fast and affordable

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.S. Don Franklin Monticello Sales
What do you like about our products and services?

Our office has purchased several vehicles and it has always been a positive experience

Report a concern   February 3, 2026 — Rated 9 out of 10 by W.C.D. Don Franklin Monticello Service
What do you like about our products and services?

They are local

Report a concern   February 3, 2026 — Rated 10 out of 10 by T.R. Don Franklin Monticello Service
What do you like about our products and services?

We have always had good experiences here , so hopefully this time we will get the Durango fixed, This will mike out third vehicle we have bought.

Report a concern   February 3, 2026 — Rated 10 out of 10 by G.O. Don Franklin Monticello Service
What do you like about our products and services?

Not sure

Report a concern   February 3, 2026 — Rated 10 out of 10 by Darryl Johnson Don Franklin Monticello Sales
What do you like about our products and services?

You all had the best deal around I had checked everywhere the salesman and the manager was very polite and helpful


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