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Customer Testimonials
Honest and friendly
Everyone was friendly and service was fast.
Service was timely with appointment and service personnel were knowledgeable, helpful and kind.
First name removed R. Last name removed
The customer service is awesome so efficient and friendly
Everything was just what I expected. Great service
David Powell. Very helpful and patient.
Friendly and professional staff
Great experience. Friendly staff and knowledgeable
Salesman was young but very knowledgeable.Service department was very helpful and are always prompt while servicing our Pathfinder.
There was no pressure to buy my car.
Jeff was great. He helped me find the perfect car for me.
Friendly staff
Always friendly and fair service ♥️
The warranty
Quick and helpful
Good quality cars.
Extra service dept staff.
Service was great! Very accommodating and quick!
Customer service
Peggy was amazing. Super friendly and helpful especially since I was having to do everything by phone and from a different state. Quick with responses and solutions to any problem I had. Highly recommend!
Service dept was very helpful and did exactly what they said they would do. Also kept me informed on the situation.
Franklin Nissan staff are some of the nicest I've ever dealt with.
I like Don Franklin's employees because they are very personable and helpful
Service fast and good
They are very knowledgeable, answer my questions and treat me good.
Very professional and accommodating. I was treated fairly and my auto purchase was smooth and efficient.
My first auto purchase from a dealership that took less than 3 hours. I was impressed with the efficiency of the staff. In addition, the staff was courteous and friendly.
Service seems OK. We did not realize it would take as long to do the diagnostic test as it did.
Our wait would not have as long if we had known so we could had the loaner car for the 2.5 hour wait, just setting.
Just wondering about the loaner that we used for 15 minutes, with a bumpy tire or something.
curious ?????
Adam Capps is the best! He’s always quick to respond and super helpful! He’s definitely first class!
Salesman - Roger Robertson - was great to work with. Other staff were very helpful as well.
I like the extended warranty that the Franklin Family offers with their vehicles.
It's hassle-free. Personnel are friendly and prompt in doing the work.
Good service