Customer Testimonials

Quick, easy, friendly, thourough

I worked with Matt and Katie. They were both helpful, very knowledgeable and I felt comfortable making a fairly large purchase.
I first went to Eric’s, not so good and your products seem superior for the money.

Very personable staff; quick service, and knowledgeable.

1) you are in my local neighborhood
2) staff is helpful and doesn’t talk to me like I’m dumb; they help educate me instead
3) selection of bikes

Super helpful staff

Matt Swenson was excellent to work with. He took the time to explain all the features and options for the bike we purchased as well as made sure it was adjusted exactly how my wife wanted it before we left the store. Can't recommend Matt enough.

Friendly staff, very knowledgeable. Fast service.

Mike is a great help with bikes and his customer service

Katie helped me find my new bike. She was very knowledgeable and informative of all the different bikes I could choose from and helped me dial in the right bike for me. Mechanics were quick with inspecting the bike and I was on my way.

Katie provided great customer service!

Quick repair turnaround. You fixed my disc break and tightened everything up!

The store was very helpful and organized. Friendly and easy to work with!

Please

Friendly, helpful, and responsive.

A+

Everybody in the store is very knowledgeable and very friendly. I worked with Matt and enjoyed my experience.

Helpful staff and convenient location.

Consistent and reliable. Also friendly.

Great knowledgeable and friendly service from all staff .

The staff were helpful in finding parts and tools for my bicycle.

Excellent customer service from Matt Swenson and crew.

Expert advice

Mike was awesome!!!

Mike clearly explained the problem and gave me an estimate to repair. Bike was done that very afternoon. I will be back!

The staff at Freewheel Bike were super helpful to someone who needed a lot of education on bicycle technology due to being out of the game for fifteen years. Katie helped me find a good match based on my goals of trail riding and a desire to improve my fitness. I am looking forward to leaning back into bikes and being able to go into a retail store and get quality responses instead of scrubbing the internet for answers was really nice. Thank you.

Very friendly and helpful staff. Great selection of products.

Matt is a tremendous, non-pressure salesperson. I did my own homework on the bikes we ended up purchasing. Matt provided choices for us. He gave us the time to really decide on what types of riding we think we wanted to do. We eventually decided on the Powerfly 4 over the Verses model. Good choice for us. Lot of money for a bike, but we felt we would enjoy every minute of every trail of every road we came upon. Thank you for your patience.

Great salesperson. Nice helmets. We feel safer already.

I like bikes

Fast and reliable service! Keep it up!