Customer Testimonials

Excellent staff who are patient, knowledgeable, and extremely helpful! Love this location!

You crew is very smart and helpful

Products are fine, they are what they are made by whatever company. Its the staff that makes the place. Always friendly, helpful and probably some of the best, certainly most attentive, customer service I have experienced.

The tune-up I had done to my bike made it look new. The service tech went over the bike with me and presented me with my options. Good advice on everything. During the service they called and consulted with me on a couple of issues they found. We agreed on a plan and they had my bike ready to roll in a few days.

Friendly staff. Able to accommodate my request to install cassette on new direct drive trainer

It's all about the people that work at the store in Bloomington! Chris rocks!!!

Qualified staff.

The staff was very friendly and knowledgeable. I was given a great discount on a new bike. All of my questions were answered. There was no pressure to buy anything. Wonderful overall customer experience.

Everything you guys are awesome

Very attentive to your needs and good communication on work suggested/performed and once completed. Always like going to Bloomington Freewheel!

Hans was very helpful, and clearly very knowledgeable. Bike tuned-up and returned to me in superb condition!

1. My wait for service was very short.
2. The service was excellent and almost free

Excellent and thorough service. Job well done. Timely. Friendly.

The staff were very helpful with repair of my old bicycle and shopping for a new bicycle.

Very knowledgeable staff!

Good prices, delivered on time. Very friendly associate called me to confirm my order. Great company to deal with!

Very helpful.

While I bought my MTB from a boutique Mpls shop, I since learned if I need guidance, parts, and service that Freewheel is far better staffed, equipped, and functional for the day to day needs that follow a purchase.

Great service. Friendly and helpful staff.

Knowlegeable, well spoken resources. Great prices. Timely ship.

Always great service by Chris and his team.

Freewheel is thorough with their work, timely, friendly, and overall just wonderful to work with. I always bring my bikes to them and I’m never disappointed with their work.

This place is baller!

The crew in Bloomington store is great. They did a complete overhaul of my mountain bike and it looks/feels brand new. I trust them to replace worn components and get the ride in shape for 2024 season. Mike was especially helpful and kind.

Quality products
Friendly service people

nice range of products.

great service, always takes care of my problems immediately, with detailed explanation.

Greeting at the door and awesome helmet recommendations! Plus scored some awesome bike shorts while shopping for my family.

Great service, knowledgable staff

Mike is the best.

You've done a great job answering my questions and repairing my bikes. I ride with a group of guys who have stayed together about 20 years now. I reguarly recommend your shop.