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Customer Testimonials
Knowledgable and friendly staff
Everything about the interaction was excellent.
The people are knowledgeable and kind
Great selection and knowledgeable about their products. Answered all questions Very helpful getting me fitted to new trike
Friendly staff made it easy to shop apparel.
They usually have what I need at a reasonable price and the service is unmatched. The only time I buy anything for my bike or get it serviced by anyone else is when I am out of town and it cannot wait until I get back home. Thank you Freewheel for making my life easier.
Staff is always helpful and very knowledgeable.
Great service every time!
ya keep us rollin
Great service and advice
Friendly, knowledgeable staff
Service is excellent. I was happy with the thorough assessment and clear explanations. And very happy with the final repairs.
Yes. Very helpful staff and the products I wanted were in stock.
The people at Freewheel in Bloomington were very patient and helpful compared with the other bicycle shops. They answered all my questions before and after buying. I tried out multiple models and sizes over several visits to pick out my new bicycle. They performed the initial checkout and follow up adjustments thoroughly.
Whenever I bring my bike in or have a question or need parts both Chris and Mike are always there to welcome and take care of me. There are not a lot of business were I feel this way.
Thanks for helping me and giving all information!
Part of the reason I like Freewheel in Bloomington is I can bike to it! That would not be helpful if the staff was unfriendly and service poor. I find the service I get on my bike is great and the staff friendly and helpful. I take it in at the end of the season and get it back within a week. Then it’s ready that first Spring day when I can’t wait to ride!
Price and speed of response.
Excellent service on our EVO Terra Trikes! Knowledgeable! Helpful!
Friendly, and great service. A+
Knowledgeable, caring service team
Ben and Mike (I think that was the name of the bike mechanic) were very helpful.
Friendly people
Great value and variety!
Sales staff is uniformly and consistently knowledgeable, friendly, and efficient. Service crew is flat out the best.
It was interesting to find out about the computerised virtual bike tours.
Great assortment of bikes and gear and you have great service.
Tremendous service, honest and straight forward.
Friendly and knowledgable!
Great employees and great products!
Good service with knowledgeable staff. I feel like I am in good hands when I stop in with an issue on my bike or a question about a new product.