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Customer Testimonials
The service was great. They are doing everything to make sure you buy what works for you. Not just making a sale.
Friendly and helpful staff
Always knowledgeable and friendly staff.
Great customer service and top notch service repairs.
Everything...you are absolutely the best, staff, support, people, products....
As always top notch service! It doesn’t matter the location, same amazing staff.
Always helpful employees at the Bloomington location!
Low pressure atmosphere. Ordering parts online for pickup in the store works great for me.
Honest approach with recommendations
Like the 100 mile tune up on new bikes!
Chris did a great reviewing my opinions and needs. I never felt rushed.
Great Rapport with all during my recent visits for a punctured studded tire. I just have to remember to listen better to their advice and wisdom - - - so's I don't have to wonder what they said after. Silly me.
Tech guy was knowledgeable, curious and unhurried.
Always great service
I like the very knowledgeable and friendly staff that give me a sense of confidence in their upkeep of my well Loved bike.
All of the staff at Freewheel are friendly and extremely knowledgeable about bikes and how to fit them.
Very knowledgeable and helpful
You're rapid, accommodating, personal, and have a dog.
I love those guys at Freewheel Bloomington!
Great service with reasonable prices!
Friendly, very knowledgeable, and service-oriented people. Great customer service is getting harder and harder to come by these days. The Freewheel team is great.
I appreciate the excellent service the most. Everyone I've worked with there seems very knowledgeable and trustworthy.
Fast service, friendly staff
They were welcoming and helped me through all stages of the tuneup process. Completed the work the day it was scheduled.
The person who helped me with the purchase and advice is phenomenal. Seriously phenomenal. Whatever you are paying him, it’s not enough. Chris Goldschrafe is awesome I would be thrilled to have someone like him working for me
The sales and service people seem to be friendly, as I'm not a hard core cyclist.
Transparency in communications - Detailed description, Fact-based disclosures,
Dealing with actual human, Great inventory,
Super helpful service.
Super knowledgeable & friendly techs - my go-to for ALL of our family bikes. Really impressed with readily stocked parts so that the turn around is for sure the best in the cities!

Staff was friendly and attentive. Location is inconvenient for test rides, but other than that I liked my purchasing experience.