Member Testimonials
Extraordinary instructors- Michelle, Jian, Laura, Francine, Daniela, Cory, Amelie, and Randi!!
I bet the ones I have not yet worked with are also excellent. They challenge yet support.
The availability and offering of classes is optimal for my schedule,
N/A
Friendly staff. Great trainers and instructors
I enjoyed my most recent experience at the YMCA with Miss Vicky Watson as she pulled me into the office to the clear the air on a recent misunderstanding. She is a phenomenal manager that understands how to communicate and resolve any conflicts that may arise. I am truly satisfied with the customer service I have experienced here and it is a good reminder that one bad moment does not define who we are. Thank you for your service happy to be a meme we here.
The pools
Th gym is great, good space and plenty of machines .
The facility is incredible, spacious and multiple floors for a variety of activities!
- Mount Up Health Performance
Lap pool, whirlpool.
Excellent facility with great accomodations.
I like the sauna and track upstairs!
The programs are ok.
Unfortunately the Kingwood pool is extremely dirty! You can see the walls dark/black out of grease. Nasty!
There are not enough lifeguards at the pool and it’s is constantly closing because of that!
Also the shower are TERRIBLE!!
Most of the showers are burning hot!
Maintenance is URGENT in the Kingwood location!
I’m seriously considering cancel my membership.
I’m paying mainly for the pool that is dirty and closed!
Very disappointing
Great program.
Pre-pandemic, I only used the pool and participated in were the TRX classes, which was my favorite class. Post-pandemic, I continue to use the pool. Since the YMCA decided to charge for TRX classes, I no longer do those. While I understand, I don't particularly like it.
I love the classes, the social engagement, the instructors, the facility and equipment. My only complaint is the card reader on the parking entrance…
The Les Mills classes are fantastic! Great instructors and classes.
Clean. Varied. Great facility. Affordable.
I only use the 2nd and 4th floor fitness centers so that's all I can speak to. I like the variety of equipment on the 4th floor, I wish more attention was paid to the Women's Fitness Center and the hours would be increased. The facility is mostly clean and well-kept and not overly crowded.
the variety of programs including free events for members is nice
Scholarships awarded to families who can’t afford membership.
Daycare services available
Safety around water program
I like the group exercise class for the seniors I love our instructors and I like the bond that we have in the class and there is no judgment in our classes happy holidays be safe and enjoy
Fantastic. Just the aqua center can be more clean ( lookers area), and homeless to be out
Variety of class offerings. I take BodyPump, do weightlifting on my own 2x a week and swim about 1x a week
I much appreciated the Christmas Angel project.
Wish the in person spin classes would return.
I like that everyone is respectful in the gym, I don't sense any sort of bravado. The staff is polite and charismatic, ESPECIALLY the older black woman that helped me sign up for my membership. And, they have just about everything you can want for in a gym. And that price is unbeatable.
Plenty selection of daily classes
There is a good mix of group exercise programs, and great variety of other activities.
Everything, the enjoyment for everyone!
Variety