Customer Testimonials
It was my first time visiting your store on Dec 29th around 3:30pm. A woman was so helpful in finding kids base layers for me and helping me find socks I needed for them as well. The man in the sleeping bag sections was also really helpful. We are new to PTBO and will be back for sure.
Quality Goods
Nice stuff and good staff. I just bought a defective bike trainer but the sales guy was good about getting me to return and take a working unit rather than having to deal directly with Saris.
Great selection of goods and products. Great community hub.
Callum provided me with my new e-bike. He showed me how everything worked and all the great features on it and then helped me get it into my car. Very pleasant man! Thanks.
Staff are friendly and knowledgable! Have a great range of products.
Quality of products. Brand names you stock for young men.
Wide selection of brands and clothing pieces of each brand
YOur products are height quality and your service is quick with informed and he;Paul staff.
knowledgeable staff, friendly atmosphere, broad selection of items
You have curated products from sustainable and environmentally responsible companies.
Quality
Fabulous service!
Service and product selection and store set-up
Very friendly service!
Great selection of top quality gear with friendly and helpful staff.
Wonderful staff.
I like that they last for a long time and the quality it great
Great service and friendly staff. Brayden ordered this trunk hugger extension for my Saris bike carrier and I had it in no time at all. We have purchased three bikes from Brayden and are always happy with his friendly, courteous manner and his knowledge of the products.
We love the knowledgeable staff and the friendly service
Excellent service! Friendly and very knowledgeable. Quality products. The store is very well organized and inviting. Thanks to all of you!
Top quality service and product delivery by a team who are quite knowledgeable about their craft; also professional, helpful and responsive
Good quality products and friendly, knowledgeable and friendly staff.
Jenn was very patient and knowledgeable and helped me choose a product (that I knew little about) that I was very pleased with as I left the store. Thanks for the Santa Claus support!!!!
I like that you were training a young employee at the front cash. Made my day watching him have the opportunity to develop his communication skills with the public. A refreshing confidence about him.
Your staff were extremely helpful both in person and on the phone. They seem to know the products and enjoy working there.
Quality of goods and selection. Knowledgeable staff
Some of the friendliest and most honest customer service I’ve ever experienced. Great staff who are both knowledgeable and patient.
Everything you carry is of extremely high quality.
Very helpful sales staff.