Customer Testimonials
Good variety, helpful staff, and I like to shop the bargain basement. Have made some great off-season finds down there.
Went for a pair of fleece pants the other day. Staff member noticed I was a Patagoniac and brought me a pair of R1’s. Staff recommendations are what I go for
Warranty was super prompt and helpful.
We came in looking for 2 Osprey backpacks and as we were looking John came over and assisted us with the packs. We are pretty new to backpacking and were so grateful for his help showing us how to open and close them, fit them to us, all the features and show up some comparable bags. His live demo of the bags beat any YouTube video review we watched on the bags! We really enjoy shopping at wild rock and will continue to go back due to the amazing service!
Good quality products, and a great selection. Some staff are more knowledgeable than others on particular items, but you can always find great advice. Always friendly too. :)
Products are great quality and I know you’ll stand behind them should there be any issues. The staff that helped me was very knowledgeable but not pushy.
The staff is wonderful! I had a very helpful phone chat before visiting to try hiking boots on. Had great help in the store, and left with some KEENs! I am a plus sized lady just getting started on outdoor activity. I wish you carried clothing in my size (1x/2x). Would you ever special order?
Knowledgeable, professional, & caring staff who always go the distance to help you find what you need.
Expert advice and the products were fantastic!
Has everything you need for hiking camping and more . Plus Amazing service.
Specialized, high quality products with knowledgeable staff.
I like the variety of products offered and the ease to do business with your company
I was very surprised at all of the great things the store has and the service was fantastic
Very friendly and helpful!
Callum in service was great to deal with! The people in bike sales were snotty but callum was awesome. He even did a FaceTime call with my daughter to decide about tires. Callum helped me pick out the items I needed for my bike
Friendly staff, good gear, it's just often more than I can afford these days. Our government and our economy is sick.
Great customer service. Friendly and helpful.
Great selection.
Locally owned.
Facts about staff going downstairs. Where they'd like to travel. Where they've been!
Friendly attentive service
When I went to pick up my new bike I realized that it wasn't the bike I expected. The bike was ordered in the fall of 2022 so I had been waiting for it for 5 months and I was excited about finally getting it. As it turned out the manufacturer had changed some aspects of the bike and by so doing also removed one of the requirements I needed in the bike - a removable battery as I couldn't bring the bike into a warm area during the winter months. I cancelled the order and was headed home when I received a call from Alex at Wild Rock to say that he had managed to find a bike that fitted my requirements although it was not a current year model. I turned around and headed back to the store where I was shown the bike and had the differences pointed out (the frame was 1 size bigger than originally ordered) but with a couple of adjustments I was fitted for the bike. I was very pleased with the end result
The knowledgeable staff and the quality of product.
I've been a customer from the beginning. Love everything about the store, the owners, the merchandise, the community engagement.
All my favourite brands and styles and outdoor gear and super nice people… always! Best shop in Peterborough.
I love the quality of the products you sell. And the staff is always extremely helpful.
The service and staff were friendly and very helpful!
Best store ever! Love love love! Amazing staff, reliable products, means I don’t have to do much research myself to get the right outdoor equipment.
Knowledge and recommendations
One stop shop for Quality products, with variety of styles sizes, and price; served up with Friendly, knowledgeable
Staff. Easy to find needs to meet the demands of life, whether it’s being clothed comfortably for any weather or finding the right equipment to enjoy your sport or leisure activity.
Honest, informed and no hard well. Wildrock supports community too.
Whenever I go to theWildRock store, everyone is extremely friendly and helpful.
Great selection of quality products. Very helpful knowledgeable staff. Always a pleasure to shop at Wildrock.