Customer Testimonials
Wonderful selection of my favourite brands....Patagonia. Icebreaker. Kind and attentive staff. Beautiful shopping environment. I appreciate how you have maintained comfort and some normalcy through the “pandemic”. Thank you.
Price and speed of delivery.
The quality.
I love your store. At this most recent visit it seemed like there was fewer clothing options (tons of jackets and high end but few pants, shorts etc). I’m disappointed (though understand) that you no longer do orders for products / sizes you don’t have in stock.
Torrie was a great help in talking to my husband and getting him the bike he wanted. She was very diligent in keeping us updated with the timeline and correct amount of $$ needed to complete this transaction in a timely manner. We had much better luck talking to someone in the Canadian border, than we did in the US.
We would highly recommend anyone looking to purchase a high end bicycle to talk to Wild Rock Outfitters!!
Thank you Torrie!!
Walter & Name removed O
Great quality products and excellent service, especially in the bike area
Good selection of clothing and gear
Very friendly helpful staff and high quality products!
The highest quality items and great selection!
Good service, quality products.
I bought a 3-piece Patagonia coat. The quality is superb -- well made, excellent RECYCLED down inside the zip-out liner coat, and very flattering fit. Good pockets and collar, too.
Products are great. Service is exceptional.
Great products, great service. Thans
quality products and knowledgable staff.
Love supporting a local company that sells proper high quality clothing and gear! Only reason I didn’t give 10 stars is it would be nice to have 1 or 2 more slightly affordable clothing lines for broke guys like me 😊
Lots of staff to help with great knowledge. The store is well laid out for easy flow and finding. Lots of stock piled high and organized well.
I like the fact that the vibe in your store is very chill. Your staff just lets people browse and then make themselves available for assistance/ questions when needed.
You get what you pay for.....top quality clothing, bikes, etc., last a long time. Always better to buy quality. Kieran & gang are very knowledgeable & helpful. Great atmosphere to shop....always someone there to help you if you need it! Cheers, EH
WR has two strengths:
1) Great customer service throughout the process of purchasing a product and support when something goes wrong with a product (this has only happened on one or two occasions where a product didn’t meet a certain standard.
2) You carry a wide selection of. quality merchandise and you price match. There’s no need drive into the city or shop around.
Great selection. Great quality. Helpful and friendly service.
Knowledgeable super friendly staff, range of quality products that I never regret purchasing, the sale room downstairs is always a fun exploration, and well behaved dogs are allowed into the store.
I would love to see quality dog adventuring gear in the store - Ruffwear, Hurrta, cani-cross/skijoring gear, etc. The local pet stores typically deal in inexpensive, heavy (weight) home use items...not light, tough gear designed for dogs who carry loads into the backcounty or play hard with their people.
Thanks again for being there!
Always great service! Thank-you Wild Rock Team
I love the high quality of goods and exceptional service both of which are consistent.
Lots of great products. Recently had my bike serviced. Great tech support.
great in-store service and knowledgeable staff who know your product and make helpful recommendations
All products are quality and suited to sport.
Good selection
Great products and great service! Very attentive and helpful staff.
Friendly and prompt service. Good selection and great quality of products.
Got what I needed no muss no fuss. Sales person was knowledgeable and helpful