Customer Testimonials
Staff
Staff are knowledgeable and listen to the customer. Always happy with the service.
Ethical, great products which are also ethically produced and which you stand behind, community involved-- seems like the ideal business to me!
Awesome bike shop
Always a good experience .. especially when I was greeted and helped this week by your friendly and helpful young (very young) helper. Showed me her display of hats and helped me make a Buff purchase.
Thanks
Outdoor research and icebreaker
I think your products and services provide a variety of knowledge and welcomeness of what is required to confidently participate on any level in our rich canadian outdoor tapestry.
Quality of products is excellent and staff knowledge and support is also very good. They assist the customer in making the best purchases for their needs, which sometimes even means losing a sale!
Good quality products and helpful staff.
We especially like your bike service department and its staff
Awesome selection of excellent gear. I can't remember her name but the girl helping me with my jackets did a great job!
Good quality products and helpful staff
Great quality
the staff is helpful and the selection is great
Local, knowledgeable, good customer service
The bicycle shop is excellent. They are very helpful and committed to their customers
The great service and quality, environmentally conscious products
I like the friendly staff.
Accommodating my ski swap drop-off on morning of sale was MUCH appreciated. My subsequent purchase of new classic boots and skis with Brayden’s assistance was seamless and professional. I came back because of my positive experience with Brayden last year when I purchased new skate skis, boots, and poles. He is a real asset to your team!!
Tremendous knowledge! Both representatives I dealt with did not try to over sell to me and were genuinely interested in addressing my needs. I will return with others!!! I am new to Peterband appreciated the excellent service!
I like the way I am always treated by the staff, professional, friendly, and with no pressure. The products are top-rate, beautifully presented and sooooo tempting!
Products are top quality. Service by bike mechanics is good. When I go in looking for clothing for a particular purpose, the staff know the stock and direct me to what I need.
I also like to shop at a place that leads the way in both community activities and support.
I love your staff! They are super-helpful and friendly and make me feel comfortable. I appreciate their positive attitude and informed comments very much! And your stuff is good too! ; )
Everyone is lovely to deal with
Customer service and product knowledge are top notch.
Great inventory and extremely knowledgeable and helpful staff.
well made, substantial, natural fibres, wide selection, comfortable
friendly, attentive and knowledgable service
Friendly knowledgeable staff and a great selection of merchandise
Knowledgeable & friendly staff.
Excellent return/exchange policy. High quality stock. Friendly staff