Member Testimonials
Clean and friendly YMCA!
Variety of activities and childcare
Love the return of the coffee bar. Once I told my neighbor about it she joined the next day. I've noticed there's quite a few treadmills that aren't working but it looks like they are getting fixed. I'm glad the staff is staying on top of those machines. Keep up the great work!
Proximity to home, wide range of activities and the partnership with Norton Commons Elementary.
Accessable. Friendly. Clean.
We really love the Y! I would like to share a few suggestions to help improve my experience with the app!
1. Simplify the class list. Why are there 25 different versions of yoga scattered throughout the class list? I would love to see all yoga offerings at each branch without having to search and select every single one. Similarly, I would like to be able to select dance classes and see ALL of the dance classes without having to know all of the proprietary names for each different dance class.
2. Profile the instructors. I am interested in learning more about them, maybe include a photo and bio. Sometimes I forget their name and want to look it up. Sometimes I want to see other classes taught by that instructor across all branches.
3. You used to include beginner/intermediate/advanced/all levels on the app that each class is taught at. I know I've attended classes before that were not taught at the fitness level I needed. For example, cycling could be taught as all levels, it could also be taught at an easier or harder level depending on the instructor. Understanding the categorization would be helpful in choosing the right classes to help me reach my fitness goals.
4. That being said, it would be great if classes were actually taught at the level on the schedule, rather than based on who regularly attends. For example, many older folks attend the M/F morning power yoga, and it is not taught as true power class, which is kind of disappointing; you haven't offered a true power yoga class since before Covid.
5. This suggestion does not have to do with the app, but I wanted to mention that I sometimes take Ybound at the Northeast branch which is really fun, I'd love to have that option at the Norton Commons branch! I'd also love something like a traditional jazz dance class, and I've been wanting to try the bungee fitness classes I've seen at boutique fitness studios.
Thanks for listening!
The pool
Being treated like family
The pool slide the kids play are all around awesome
The friendly, professional staff are great. And I love the welcome feeling when I walk in the door.
Facilities and equipment
The classes; the personal trainers
The Norton Commons YMCA is always clean and easily accessible. I love the BodyPump class, and love the indoor track. I'd definitely recommend it to a friend!
The staff is excellent and the facilities are very well maintained. The atmosphere makes you feel welcome.
Water aerobics class and walking track
Staff
Everything about YMCA at Norton Commons it's amazing
I like the wide variety of machines and strength training equipment on the wellness floor, and their child care options can’t be beat!
The locations are ideal-so many available to me!
The Staff is friendly & welcoming, the facility is well kept, the locker rooms are well setup& the pools are nice,
Staff is friendly, and the instructors are Fantastic. . The atmosphere is clean, relaxed, and comfortable.
The people are great enjoy several classes also like the walking tract.
Busy but enjoyable
Enjoy the water classes with Sherry Oliver and Theresa's class on Friday. The only thing is that the people are rude and disrespectful. It's a class where we are trying to participate but there are quite a few who just talk and don't pay attention nor do the exercises. They treat the class as their social time and have NO consideration for others. Sherry Oliver plans her classes for the benefit of alp and all they do is ignore her. Quite hurtful. Before each class there should be a reminder that the class is for ALL and NOT your social time. It's understanding that you might want to say hi but then move on....I just find it frustrating to get out of bed and then struggle to hear over ALL those conversations the entire class. Also the water in the family pool is not walk in lately...
Engaging staff
The NC Y is my very favorite! It’s my Y, as I feel very at home there. The front desk staff is always so friendly and welcoming too. All of the class teachers have been helpful and friendly as well.
The water aerobics.
Classes. People. Friendly
friendly staff,
Equipment management and Upgrades
Location
Great facility, excellent staff and plenty of equipment, machines, classes. The facility offers lots of exercise choices. Thank you!