Member Testimonials
Close to home. Convenient hours and parking. Friendly staff. Walking track.
It’s a great facility with great equipment and an outstanding staff
Child care during morning and evening. So me and my family can do exercise without worrying about my child's care.
Many options for exercise equipment and classes as well
Kids club is incredible
The facility is beautiful and kept clean. Wonderful teachers and friendly people!
I enjoyed the friendliness, willingness to help of the staff
Clean facilities, friendly staff
It’s a great space to spend time working ourselves into our bodies and making our lives better, with a lot of activities like pool, spinning classes, aerobics classes, sauna and a huge gym space with a lot of workout equipments.
Definitely a great place!
The kids club is GOATed. Having the kids club is literally all the value add that I need as a member to keep my membership. It’s also run very well, all the employees I trust with my kids, and it allows me to use the facilities as much as I’d like! I literally fill out every one of these surveys to say how awesome your kids Club area is and I don’t think I’ve missed one in years.
Also the sauna rules too so I’m glad it’s working again
Group fitness classes.
Clean, safe space,
Clean facilities, broken equipment is fixed quickly, and friendly staff.
Being able to walk on an indoor track, the exercise machines, and yoga classes. Plus all employees are very helpful!
Staff is mostly very friendly
It s close
The staff are always friendly and welcoming!
Atmosphere, Cleanliness
Assessable to Norton employees, also that I can use any Y
The track
The classes and the people
The people are so friendly and helpful
The walking area!!!
the group fitness classes and the guest that come-all friendly and helpful.
Friendly staff
Great clean facilities
Amazing programs and classes
Clean! Most people are respectful. Need another bench upstairs!!
Kind community and family friendly
I enjoyed the hot tub whirlpool and of course the dry soda as well as the aerobics and fixed weight machines. I prefer the locker room at the Northeast Branch as it seems to be a bit roomier however I love the spin machine to drain dripping water out of any swimming or other wet items which is in the locker room at Norton's Commons.
Polite people and lots of qualify equipment. When I joined 20 years ago, a “trainer” established the routine that I still follow.
The friendly staff

I have been a member for years and enjoy going there but there is a couple issues. I used to take classes after work and although my fees have gone up every year they no longer have classes available for those who work. They offer a couple but very late around 7. I wish they would start offering classes again for those who work, around 4:30 or 5. Also, on many occasions I have seen those who bring children left alone esp. upstairs running the track and trying to operate machines that they are too small for. I feel that there should be more signs up stating children Cannot BE LEFT ALONE. Also, many times people sit at the machines and use their phone and this enables others from using the machines. It also bothers me that so many people do not wipe down the machines. Thank you!