Member Testimonials
I like the wide options of physical activity. It doesn't matter what shape you are in there is something for everyone. The class instructors, the lifeguards, the staff....all are top notch and so friendly.
Equipment is up to date and functioning, great instructors , friendly staff
Variety of classes. Most instructors are effective at giving good instructions especially for new people
The walking track & warm water pool
Very friendly staff
Awesome facility
It’s all good for me.
They have a lot of different classes
The people + proximity.
Many options of exercise to choose from if one area is temporarily busy or crowded.
The ease of scheduling and the cleanliness of the facility. The friendly faces you have.
The family atmosphere, the caring staff, and the actual facility!
The variety of exercise options
Proximity and quality of the staff and the facilities.
I’m definitely not a “gym rat”. I do want to get in better shape and be healthier. I see folks of all ages. Many different shapes and sizes and varying levels of fitness. I’ve met a number of friendly people that are happy to share their experiences and expertise on the equipment. Of course there are those that are there just to work out and not be bothered and that’s fine. (Occasionally, that’s me!)
Thanks for a clean, safe and accessible facility.
The swimming pools the walking track and the stretching machines
The variety of exercise classes.
However, Silversneakers class would be great to have back at the New Albany Y
The staff is always so friendly and my daughter makes a new friend everytime she goes.
All of the employees are very pleasant. I love the variety of classes that are often and personally my classes are both of the pools.
The pool area!
Nice clean atmosphere
We workout in the evening and have found a lot of children on the track on the 2nd floor un supervised just wandering around using equipment that they are not old enough to use. I guess that their parents are in a class or something but they are too young to be using some of the items kept in the wings near the track. Concerned about safety!!!
The variety of classes and activities. We participate in all AOA activities and field trips. Director Susan and Robin are so welcoming and caring. The aquatic classes are my favorite workouts. Nancy McCormick and Tonya Familton are engaging and caring.
Multiple choices of exercises.
Great aqua classes
Everything about the YMCA goes above and beyond for me, I wouldn't change a thing. Everyone is helpful and caring in every way. :)
Frienliness and diversity
The bright, open building; the machines seem to be in great shape; the staff is pleasant; good assortment of activities and classes.
The wonderful staff
The therapy pool

as a senior citizen, i appreciate All the opportunities to get great exercise safely, learn fitness, and make new friends. The staff is very important to the members.. from The front desk clerks, membership folks, and the pool instructor s and guards , it's easy to find a good fitness plan. also, Thanks to the maintenance folks for keeping our building in good shape.. After working out, it's so nice to enjoy a coffee and good talks with other members and staff.