Member Testimonials
The facility, location, and staff were
Very clean. Good guest interactions.
Availability, programs, staff - all of it!
People are hospitable. Pool is excellent😄
everything the sauna,hammam,pool, therapy pool
Childcare is amazing! It’s so nice to be able to leave the kids while I take care of myself. They are really nice and caring.
Awesome staff and nice facilities.
Jennifer is a great teacher and everyone is so kind.
The staff is friendly and patient. Clean! I fell very safe at the Y!
It’s clean with a staff that is always friendly. The therapy pool is the best!
Cleanliness and attitude of staff
I've made some amazing friends there and I enjoy the group exercise classes!
The group exercise instructors are fantastic-supportive, encouraging and not just instructors but friends.
the lanes in the pool
Clean facility, great cycle instructors & great lap swim availability.
Various ways to exercise
Heated pool
Staff is very friendly and helpful. Facilities very clean
Beautiful facility, love the walking track and pool area and treadmills which is what we mostly use - friendly staff
Sauna, yoga class, therapy pool
I like the Floyd Co. branch in Southern Indiana because the atmosphere is friendly and not so intimidating. There are a variety of members so I feel comfortable and safe working out there. I also greatly appreciate their efforts to keep everyone safe during the Pandemic. I appreciate the cardio equipment being spread out in the facility (which I hope they intend to keep it that way always). I feel that I have my "safe" zone while working out.
Ms Jenn, is so patient with the kids I love her!
We loved our coach!
The swim teacher is amazing with my granddaughter!
The NA YMCA is the best. The facilities are excellent. Always clean and neat. The pool is always in great shape. Clean and not over chlorinated. I really enjoy the classes that are offered. But above all, the staff and members are excellent. Everyone is very friendly, encouraging, and professional. I've been to other YMCAs and belonged to other gyms. This Y is awesome!
I have been a member for 4+ years, I live in Jeffersonville, but attend New Albany YMCA,
Before Covid, I knew alot of the staff, but know alot of them are gone, I still enjoy going.
Location and relationship to downtown New Albany. The revival of the downtown area was rooted in the development of the downtown Y. Additionally, the quality of the facility, along with the maintenance, is superb. Also, I believe it is the only fitness facility in the southern Indiana part of the Louisville area that has an indoor track, which was my primary reason for joining.
Thanks for all your hard work keeping us safe. We have belonged to the Y for 20 years, 21 come January!
Dan and Name removed
Friendly and helpful staff.
The group fitness classes. However, they really need more beginning level like pound and Zumba in the evenings.
Cleanliness and friendliness.