Landry's Bicycles - Norwood
1210 Boston Providence Tpke
Norwood
MA 02062
United States

Customer Testimonials

Report a concern   May 10, 2024 — Rated 10 out of 10 by R.P. Landry's Bicycles - Norwood
What do you like about our products and services?

Doug was super helpful installing the kickstand on the new bike and recommending a five bike rack. Afterwards he helped install the bike rack on my car.

Report a concern   May 10, 2024 — Rated 9 out of 10 by P.C. Landry's Bicycles - Norwood
What do you like about our products and services?

They have everything I need

Report a concern   May 10, 2024 — Rated 10 out of 10 by N.R. Landry's Bicycles - Norwood
What do you like about our products and services?

They let me know a day ahead of schedule that it was ready ! Helped me load the bike in my car and had a great sense of humor !! A ten plus all around

Report a concern   May 9, 2024 — Rated 10 out of 10 by T.B. Landry's Bicycles - Norwood
What do you like about our products and services?

I worked with Doug and he was just terrific and very helpful. Great experieence.

Report a concern   May 8, 2024 — Rated 10 out of 10 by M.L. Landry's Bicycles - Norwood
What do you like about our products and services?

Great service. Very friendly and helpful. They were great with my 5 year old son

Report a concern   May 8, 2024 — Rated 10 out of 10 by G.C. Landry's Bicycles - Norwood
What do you like about our products and services?

All of the staff (Doug, Cam, and Sean) are super knowledgeable and were able to get me sorted, from selection to setup, with a bike perfect for me!

Report a concern   May 7, 2024 — Rated 10 out of 10 by A.D.L.P. Landry's Bicycles - Norwood
What do you like about our products and services?

Nice staff, very professional. Thorough service and quick

Report a concern   May 7, 2024 — Rated 9 out of 10 by K.C. Landry's Bicycles - Norwood
What do you like about our products and services?

Salespeople were great a little hard to get info from service felt like they didn’t want to deal with customers

Report a concern   May 7, 2024 — Rated 10 out of 10 by J.B. Landry's Bicycles - Norwood
What do you like about our products and services?

Products are good like many bike shops and if not on hand order it in quickly to evaluate. All the people are knowledgeable, friendly and helpful which is most important.

Report a concern   May 7, 2024 — Rated 10 out of 10 by B.R. Landry's Bicycles - Norwood
What do you like about our products and services?

The tuneup was promised in a week. It was ready in 3 days. The pricing was very fair!

Report a concern   May 7, 2024 — Rated 10 out of 10 by M.M. Landry's Bicycles - Norwood
What do you like about our products and services?

prompt service and knowledgeable staff

Report a concern   May 7, 2024 — Rated 10 out of 10 by C.S. Landry's Bicycles - Norwood
What do you like about our products and services?

My grandson's bike was tuned up and ready in no time

Report a concern   May 7, 2024 — Rated 10 out of 10 by R.H. Landry's Bicycles - Norwood
What do you like about our products and services?

Landry's has a bike for everybody. Plus their service is excellent!

Report a concern   May 7, 2024 — Rated 10 out of 10 by N.B. Landry's Bicycles - Norwood
What do you like about our products and services?

Both Alex and Sean were extremely helpful in the selection and pick up process. The transaction was easy. The facility was clean and the employees were very knowledgeable.

We look forward to going back for our future bicycle needs.

Report a concern   May 7, 2024 — Rated 10 out of 10 by L.C. Landry's Bicycles - Norwood
What do you like about our products and services?

Excellent quality and customer service. Employees are so knowledgeable and personable.

Report a concern   May 7, 2024 — Rated 10 out of 10 by W.R. Landry's Bicycles - Norwood
What do you like about our products and services?

Hannah was awesome

Report a concern   May 6, 2024 — Rated 9 out of 10 by D.D. Landry's Bicycles - Norwood
What do you like about our products and services?

Usually prompt service and fair price, however, on this occasion I was disappointed with the lack of communication. I dropped off my rear wheel on April 28. I stood in line at service for at least 45 minutes before being helped. Staff people did apologize for the wait. I was told I would get a call on Tuesday. That didn't happen so I called late in the day, the staff person said she would talk to the service manager and I would get a call Wednesday morning. That didn't happen so I called late in the day and was told I would hear first thing Thursday morning. By this time I was losing my patience so I called first thing Thursday morning and shared my frustration with Sean (Shawn?). He promised to investigate and he got back to me a few hours later with an update. I picked up the new wheel late that afternoon and introduced myself to Sean. I thanked him for his assistance; he understood why I was frustrated. Prompt communication to me would have made for a better service experience.

Report a concern   May 3, 2024 — Rated 10 out of 10 by G.G. Landry's Bicycles - Norwood
What do you like about our products and services?

The staff was very helpful, generous in their time and understanding. Thank you

Report a concern   May 3, 2024 — Rated 10 out of 10 by J.S. Landry's Bicycles - Norwood
What do you like about our products and services?

Great service and selection.

Report a concern   May 3, 2024 — Rated 10 out of 10 by J.F. Landry's Bicycles - Norwood
What do you like about our products and services?

The young lady at the front desk was wonderful. She explained everything my bike would need, how long it would take and the approximate cost. My bike was done exactly when she said it would be, it looked brand new and it was $50 less than the initial quote. I could not be more pleased…

Report a concern   May 2, 2024 — Rated 10 out of 10 by D.M. Landry's Bicycles - Norwood
What do you like about our products and services?

Your staff was Very Accommodating !

Report a concern   May 2, 2024 — Rated 9 out of 10 by D.F. Landry's Bicycles - Norwood
What do you like about our products and services?

The mechanic saved me. One of the best mechanics ever

Report a concern   May 2, 2024 — Rated 10 out of 10 by G.G. Landry's Bicycles - Norwood
What do you like about our products and services?

I come because I value my relationship with both PJ and Hannah. Personable, capable, knowledgeable and efficient!

Report a concern   April 25, 2024 — Rated 10 out of 10 by B.S. Landry's Bicycles - Norwood
What do you like about our products and services?

Great place very helpful wonderful staff

Report a concern   April 24, 2024 — Rated 10 out of 10 by J.M. Landry's Bicycles - Norwood
What do you like about our products and services?

Landry's Norwood has most any product I've wanted. If not in stock, everyone can order it for me. All are well informed about products, helpful and kind to shoppers.

Report a concern   April 24, 2024 — Rated 10 out of 10 by B.R. Landry's Bicycles - Norwood
What do you like about our products and services?

Great service. Insightful and helpful in every way.

Report a concern   April 24, 2024 — Rated 10 out of 10 by G.S. Landry's Bicycles - Norwood
What do you like about our products and services?

knowledgeable, professional, courteous

Report a concern   April 24, 2024 — Rated 10 out of 10 by B.G. Landry's Bicycles - Norwood
What do you like about our products and services?

Friendly, knowledgeable staff.
Great selection

Report a concern   April 24, 2024 — Rated 10 out of 10 by C.P. Landry's Bicycles - Norwood
What do you like about our products and services?

The place to go for service on my MTB. Its even better you stock GIants now.

Report a concern   April 18, 2024 — Rated 10 out of 10 by L.L. Landry's Bicycles - Norwood
What do you like about our products and services?

Nice friendly place with knowledgable staff!


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