based on 7109 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The crew is always kind and efficient
i can come and get in and out fast with minimal waiting. Staff friendly.
Quick effective service
Good crew
No comments
Very professional
You guys quote 6 times high for any work and I don’t like this, you quoted me 800 for something which I got done for 250 only at a local workshop
Always professional and knowledgeable.
They were kind and friend, and they also offered coupons for future visits.
Fast
Although my receipt says my tires were F35 and R35, they were actually F28, F33, R28, and R32. My tires were rotated, but the pressure levels were not checked or topped off.
Also, my receipt says excessive oil leaks prior to service. Since I visit this location often, I did not review my invoice before leaving. This was not mentioned by my service advisor and seems like a major finding that should have been discussed with me.
Courteous and friendly staff. Expedient service.
I liked everything about my visit today … friendly … extremely efficient … just an overall delight to have my oil changed …
Quick service and no attempts to upsell
The rotatiion of my tires though it is not included with list of services offered, Ricci did it with very short time. He can be considered Jiffy Lube company man. Thank you.
Friendly/polite /professional …..knowledgeable
EVERYTHING
how can you improve on perfection?
Fast and good service
The service and people were great
I think the Annapolis Jiffy Lube on West Street is the best! The staff are always very friendly and they do great work in a short amount of time. I can only assume that management is doing a great job, too!
Good friendly customer service.
the staff was very helpful and courteous.
I love Jiffy Lube! They are so friendly and very quick! I used to drop off my vehicle at my mechanics and pick it up later. Now I just sit for a bit and they are done! It's amazing!
Out of all the Jiffy Lube’s I have ever been to, this one by far is THE BEST! I really enjoy the people that work here, they are always SUPER courteous and always prompt and fast and efficient at their work. I am beyond impressed with this location. While I am stationed here, I will keep coming back for sure!
I wish it wasn't so expensive
The service team were all very kind. I was in and out within 10 minutes. Everything was great.
Rapidez
Fast, efficient with great customer service.
The Annapolis team is loaded with professionals! Pay them more $$$$$
customer service and communication