based on 2962 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always wonderful service! 10/10
The professional attitude and prompt service. The team was very informative.
Good service!!
speed in which you completed work
Great customer service and quick completion of services rendere. Keep up the good work!
I had asked for some feedback in regard to a leak I am noticing… they told me they would look and let me know when done. however after the service was completed, no one came back to discuss what was found with my car. I asked the girl who was checking me out and she said “they didn’t put any notes, so everything should be fine”. It would have been nice if the service rep came back to explain if they did or did not find the issue I was inquiring about. Now I’m unsure if they checked and will need to visit another location to have them recheck the same issue.
Yes
The professionalism of the team. The time it took and all with a genuine smile!
I have been a customer at the jiffy lube in Pikesville Md for more years than I can remember. The staff, over the years, have always been friendly, professional, helpful, courteous, and in every way the best. I can’t say enough for everyone who works there. Thank you.
They did what they were supposed to do in a professional manner
Friendly staff. Good service.
Clearer communication
Military discount.
The guys take good care of the customers
You guys do a great job because you pin-point the problem and you explain it to the customer. Your also pretty fast and give an accurate account of the situation. Thanks!
Well this is where I go for service, I was the first one there got filters changed with oil ,the team always let's me know what's going on with my car ,really know there job ,I was out in minutes and got to use my coupon, thanks team for a great job .
Great Customer Service
Staff was great .....and the service was also great
Respect , knowledge and good communication
They did more then I came for but with permission and they were super friendly and respectful.
Very fast when they work at my car
Quick and efficient
Excellent quick service.
Courteous and professional service
Friendly staff. Good communication. Work was done quickly and done well.
Great Service quick
Got an oil change. Service man stripped my oil pan drain plug. Car is now leaking oil.
Nice people, nice workers, very professional
Great customer service, speedy, and friendly attitude. Lots of smiles!
Greeted by a very friendly employee. car was nice and clean when i picked it up and the employee who checked me out was also very friendly! amazing customer service - I wish i had gotten their names so they could be recognized