Jiffy Lube
No Address
Baltimore
MD 21136
United States

Average rating: 9.2 out of 10 based on 3966 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 12, 2024 — Rated 0 out of 10 by R.H. Jiffy Lube of Laurel
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

Horrible customer experience. They did not adhere to the expectation they set. Assumptions were made that cost me extra money.

Report a concern   December 12, 2024 — Rated 10 out of 10 by B.S. Jiffy Lube of Elkridge
What did you like about your recent visit?

Prompt and professional

Report a concern   December 12, 2024 — Rated 5 out of 10 by C.H. Jiffy Lube of Dundalk
How did we disappoint you and what can we do to make things right? Please indicate if you would like a phone or email follow-up?

When greeted i was kinda chastised for parking out front by the gentleman that came to greet me. He said next time pull around back. While I appreciate the limited parking you have and the annoyance I am sure it is to have to drive around back, I am spending money at your establishment where there is plenty of competition that I can go to. A little more professionalism would be appreciated. He did hold the door for ne but that did start the experience off poorly.

Report a concern   December 12, 2024 — Rated 10 out of 10 by B.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Mr.Brian and his mechanic are the best all the staff was very welcoming and kept me updated on everything that was going on

Report a concern   December 11, 2024 — Rated 10 out of 10 by Y.L. Jiffy Lube of Millersville
What did you like about your recent visit?

Everyone was very friendly and helpful. The work was done quickly and I was given a coupon.

Report a concern   December 11, 2024 — Rated 10 out of 10 by R.E. Jiffy Lube of Johnstown
What did you like about your recent visit?

it was good services attendant was very accommodating and nice to assist costumer.

Report a concern   December 11, 2024 — Rated 10 out of 10 by R.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and Efficient service

Report a concern   December 11, 2024 — Rated 10 out of 10 by G.G. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Team is professional & friendly.

Report a concern   December 11, 2024 — Rated 9 out of 10 by M.T. Jiffy Lube of Crofton
What did you like about your recent visit?

It was a good and quick visit. Well done.

Report a concern   December 11, 2024 — Rated 10 out of 10 by M.T. Jiffy Lube of Annapolis
What did you like about your recent visit?

It was fast and easy just like i like my women

Report a concern   December 11, 2024 — Rated 10 out of 10 by J.K. Clarksville Jiffy Lube
What did you like about your recent visit?

Sean and his crew are always there to help me out.

Report a concern   December 11, 2024 — Rated 9 out of 10 by G.S. Jiffy Lube of Beltsville
What did you like about your recent visit?

Francisco was very helpful and professional.

Report a concern   December 11, 2024 — Rated 10 out of 10 by K.B. Jiffy Lube of Elkridge
What did you like about your recent visit?

.

Report a concern   December 11, 2024 — Rated 0 out of 10 by B.B. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

They told me they didn't have 10w-30 then couldn't recommend which oil change I should get after not having what my car normally takes and my change oil light still comes on it's been over a week

Report a concern   December 11, 2024 — Rated 10 out of 10 by P.P. Oxon Hill Jiffy Lube
What did you like about your recent visit?

The staff is warm and welcoming. The work is completed in a timely manner.

Report a concern   December 11, 2024 — Rated 10 out of 10 by C.A.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very much welcomed.

Report a concern   December 11, 2024 — Rated 10 out of 10 by C.R. Jiffy Lube of Crofton
What did you like about your recent visit?

Super friendly people and fast service!

Report a concern   December 10, 2024 — Rated 10 out of 10 by D.J. Jiffy Lube of Crofton
What did you like about your recent visit?

They took very good care of me. Very good customer service. I will definitely go back when ever I need service done to my car.

Report a concern   December 10, 2024 — Rated 10 out of 10 by M.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Great service!

Report a concern   December 10, 2024 — Rated 10 out of 10 by C.A. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very happy with the Service that I received. The work was done promptly and all employees were very friendly and professional.

Report a concern   December 10, 2024 — Rated 10 out of 10 by S.R. Jiffy Lube of Elkridge
What did you like about your recent visit?

I only had specific amount of time. I would come back next day if there wasn't time. The man that checked me in at the garage, said, I can do it, and he did. He was polite, efficient, competent. Wonderful experience. He also processed my payment. Thank you

Report a concern   December 10, 2024 — Rated 10 out of 10 by B.C. Oxon Hill Jiffy Lube
What did you like about your recent visit?

Awesome customer service

Report a concern   December 10, 2024 — Rated 10 out of 10 by L.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything

Report a concern   December 10, 2024 — Rated 10 out of 10 by T.N. Jiffy Lube of Johnstown
What did you like about your recent visit?

Fast and efficient. Very FRIENDLY !!

Report a concern   December 10, 2024 — Rated 10 out of 10 by S.E. Jiffy Lube of Beltsville
What did you like about your recent visit?

Fast service

Report a concern   December 10, 2024 — Rated 10 out of 10 by T.W. Jiffy Lube of Owings Mills
What did you like about your recent visit?

Customer service was great.

Report a concern   December 9, 2024 — Rated 1 out of 10 by B.S. Jiffy Lube of Pasadena
How did we disappoint you and what can we do to make things right?

I brung my car in to get work done after the work my car seem like its breaking down

Report a concern   December 9, 2024 — Rated 10 out of 10 by S.M. Jiffy Lube of Severn
What did you like about your recent visit?

Fast and friendly service

Report a concern   December 9, 2024 — Rated 10 out of 10 by A.T. Jiffy Lube of Severn
What did you like about your recent visit?

Great 👍🏿 Service

Report a concern   December 9, 2024 — Rated 10 out of 10 by M.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast , friendly and easy to talk with.


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