based on 39 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Happy Holidays!
The AMAZING customer service. Every Associate was kind polite professional...The manager is the BEST!!!! Carl has BLESSED leadership skills. The love they put into my car and every customer car.
Quick service and friendly delivery.
Friendly and knowledgeable staff. Will always have my car serviced at this location.
How do you put 49 air pressure in a tire?
Quick service
Quick and good experience
Very friendly, super quick.
I have been to this Jiffy Lube for quite some time and they never disappoint. Very courteous and well mannered good customer service.
Fast
I love your place. Everyone there is so friendly, kind, and knowledgeable.
The quick Service and the awareness about my vehicle and the professionalism of the staff
Service was quick and everyone was friendly.
All employees are nice and hard working. In and out the door quickly. I only bring my van to this location.
Great service in a quick time!
The oil change they did was ok but I needed a low beam headlight bulb replaced. They were going to charge me $40 for the bulb and $165/hr for labor. That is outrageous! I will not be returning for any services.
The staff is always so nice.
Friendly, efficient, and honest. I went to Clarksville once because I was in the area and have always gone back there because the manager is excellent and the crew so kind and polite...even though some other locations are closer!
The team was super friendly and worked quickly. They even fixed the hanging part on my car's undercarriage for me. I am very appreciative and would definitely recommend this location.
A good reception and a fast service
The team went above to help with a tricky problem with my undercarriage. They fixed enough for me to drive and allow me to go to work. It was an excellent team effort!
You did the job just right. Thank you.
The cost seems to be a bit much.
Larry was very professional. He was at the Beltsville Jiffy Lube the previous Sunday where I had a fair amount of work done on my old car. A couple of oil leaks could not be fixed at that time because they didn't have the parts. Larry promptly ordered the parts and the second set of repairs was done at Laurel today.
Two issues were less than ideal. The bill totalled almost $2000, which seemed a bit high to me. And the wait at Beltsville last Sunday and Laurel today totalled more than 6 hours. That part was a bit frustrating but my car, so far, is running more smoothly and I was impressede with the skill and courtesy of the staff.
The team was very thorough
Easy to find the Thick rudolphinsnb you need.
Work seemed well done and was reasonably priced.
After checking the cabin air filter, make sure to properly reinstall the glove box and reposition the seat back.
Consistency
Great service keep going back
Quick!
my car broke down right after i left from seeing yall and my breaks is making noise