Customer Testimonials
I like the friendly, helpful customer service and delivery guys. The plans seem to be good as well as the prices.
prompt delivery great service!
I like the budget billing and locking into a price for the season.
I like the automatic delivery.
Customer service people are cordial.
Courteous office personnel and field workers!
Professional great service. ***** all the way
Good price and service
they are prompt and reliable
I always have propane and do not run out
Easy to work with. Customer service is excellent.
I like dealing with the people at Townsend. I do not like dealing with Superior when they email me to "re-up" another yearly contract.
Townsend people are friendly and easy to deal with.
I like the excellent customer service from the office staff to the delivery driver, they are all courteous, pleasant and committed to being able to provide what you need concisely, efficiently and satisfactorily. Obviously I recommend highly!
Always professional!!
we haven't run out of propane. The cost for the propaneseems reasonable.
Dependability and price
Very nice customer service.
We were very pleased with the service. Everyone that we dealt with was very courteous and knowledgeable. We had changed to propane gas for heating, they explained everything to us and the guy that set up our tank was very nice and professional.
Price right, courteous friendly customer service
The website with remote tank level reading makes management of my account a good experience .
Well, you installed my furnace about maybe 6-7 years ago which I have had only 1 issue with and you took care of that; I can depend on my deliveries and have never run out of propane even in our coldest winters; always have been treated with respect and promptness whenever I have had the occasion to call with a question. I have had others tell me I may be paying more for my propane with you, but I feel the dependability on a company is important to me.
I always pre-buy for the season and can usually get a very competitive price.
Very Polite and Prompt service.
I have used you for a few years now and always have been happy with your service Everytime a new Tennant moves into the trailer park I always recommend Superior Plus Energy
All of your accounting reps are wonderful.
Thank you.
The hot water replacement program.
your customer service has been great. The 2 women that I spoke with when I was setting up my account were very nice and helped me right away. Prices were very competitive!
Very professional, friendly and knowledgeable service tech came out to check the system and explained the process thoroughly.
Friendly and committed staff
Great customer service; reasonable prices.
Offers service as needed. Polite and friendly technicians. Dog friendly!
Any questions or problems are always answered or taken care of. Very professional and friendly.