Customer Testimonials
Professionalism of Reps and Technicians
Customer Service is A++, Whenever there is any issue I contact Tammy in the Palmyra office and she is amazing. I always have a smile on my face after dealing with Tammy. Thank you!
Great service
Keeps my house warm 😁
Good product & good service
08-19-19-PCM-Talked to Lon gave survey a 10 because the person who came out there for service was very knowledgeable and nice-
08-13-19-PCM-Talked to a woman who took survey and gave it a 10 because she never had a problem-
Very good service...absolutely no complaints!
good service
Fast Friendly Service.
Fast service
"Customer service amazing, way above last company."
"Summer home, does not have to worry about running out of fuel, very appreciated"
07-03-19-PCM-Talked to First name removed gave survey a 9 because they promptly came out when he was on vacation when he was having a difficult time with his furnace-
07-03-19-PCM-Talked to First name removed gave survey a 9 be has no problem with energy supplier-
07-01-19_PCM-Talked to First name removed gave survey a 9 because when he had his old tank removed he still wants to know what happened to fuel that was left since he feels he gave back 30 per cent back for new tank. He said he would also call supplier.
"They came when I needed fuel, I didn't have to wait"
The product is always excellent, but it's the staff that makes this company the best. From the friendly and pleasant delivery driver to the outstanding ladies taking your calls. The ladies are always friendly and very helpful when you need assistance. This company is second to none!
Seamless service and billing process!
Thank you.
They take good care of me. Never run low on gas
fast and easy
We had an unfortunate incident where our full 100lb tank was stolen. The people in the Olean,NY office couldn't have been more helpful. They responded quickly and replaced the tank and filled it at a good price per gallon. We would gladly recommend you to any of our friends.
"They came when I needed fuel, I didn't have to wait"
Always willing to come out in an emergency.
Service is fantastic... always!
"prompt fixed oil burner, great customer service for no heat service call"
06-05-19-PCM-Talked to First name removed gave survey a 10 because on the woman on the phone was great and driver was there when they said he would be there-
Your service has been flawless.
They will do their best to take care of their customers. Easy to call and talk to.
Whenever I call for assistance or with any question I always get an employee willing to help solve the problem.
09-10-19-PCM-Talked to Name removed gave survey a 10 because of great customer service and very friendly employees-