Customer Testimonials
Ricky was very helpful in identifying that you would probably be able to help me with my (very) old bike, and Chris clearly did a great job on it.
It feels like a new bicycle!
Thanks so much!
Name removed
Customer service. Knowledge staff. Professionalism.
Responsive by email and phone
set realistic expectations about what they can and cannot do
knowledgable
organised
safe
friendly and helpful
They were very quick
Great customer service from Ricky, very happy with my purchase!
I ordered 2 parts from you. 1 was a special order and the other just had to come from your warehouse. Although they took a while to arrive, given the conditions we're living under, all went smoothly.
very helpful specially MIke. I bought an ebike from them and every time I need something or a tune up they receive me with open arms and a smile. love dealing with them
Delievered on promise
Even under the challenges of COVID, I think you have done an excellent job in remaining organized such that bikes come in and go out in an orderly manner. The booking system online gives us confidence that our bikes won't be held for weeks on end. That is appreciated.
Servcie was excellent and friendly - impressed!
Excellent customer service, everyone was very knowledgeable, helpful and friendly
very responsive sales staff. held a bike for me for 2 weeks!
Great service for new bikers.
Felt very comfortable with Ricky.
Best Wishes
Fast service
Quality and honesty of service is excellent.
Pleasant Staff members. I called in to verify order went through very nice and did not treat me like I was wasting him time. Would recommend purchasing items from them.
Very knowledgeable staff, helpful in customizing bikes to the needs of the client
Liked to personalized service and providing educational approach as it is my first ever road bike.
Personal service. Expertise.
Service is great. Ricky remembered me and always offers good advice
First time using them. Informative and great customer service.
The best :)
Great responsive service from the team!
Very good and friendly staff
Service was excellent. Ricky was knowledgeable, friendly and professional. He went over all the details and asked if I had questions.
Fantastic service by Ricky! Would definitely recommend this shop to friends and family.
My primary contact (Justin in Richmond Hill) is simply great to work with. He makes everything easy, explains things fully, and he sets and manages timing expectations from the initial interaction. I love the Santa Cruz line. Justin got me set up in a tan Hightower C later in 2020 and all I want to do now is ride. Since acquiring that bike, we've upgraded to carbon rims (awesome) and a SRAM GX AXS wireless kit which is also unreal. My work life is suffering LOL. Great job Evolution Cycles.
Very professional and knowledgeable
The guys at Evo are really knowledgeable and very good at offering tips and advice on their products. Really great service all around.
Great service
Great customer service. Matt was very informative and accomadating. He took the time to make my son and i comfortable with his new bike and was able to answer all the questions we had. Great store with quality service and products.