Customer Testimonials
Quality and honesty of service is excellent.
Pleasant Staff members. I called in to verify order went through very nice and did not treat me like I was wasting him time. Would recommend purchasing items from them.
Very knowledgeable staff, helpful in customizing bikes to the needs of the client
Liked to personalized service and providing educational approach as it is my first ever road bike.
Personal service. Expertise.
Service is great. Ricky remembered me and always offers good advice
First time using them. Informative and great customer service.
The best :)
Great responsive service from the team!
Very good and friendly staff
Service was excellent. Ricky was knowledgeable, friendly and professional. He went over all the details and asked if I had questions.
Fantastic service by Ricky! Would definitely recommend this shop to friends and family.
My primary contact (Justin in Richmond Hill) is simply great to work with. He makes everything easy, explains things fully, and he sets and manages timing expectations from the initial interaction. I love the Santa Cruz line. Justin got me set up in a tan Hightower C later in 2020 and all I want to do now is ride. Since acquiring that bike, we've upgraded to carbon rims (awesome) and a SRAM GX AXS wireless kit which is also unreal. My work life is suffering LOL. Great job Evolution Cycles.
Very professional and knowledgeable
The guys at Evo are really knowledgeable and very good at offering tips and advice on their products. Really great service all around.
Great service
Staff are always friendly and helpful. Good selection.
Customer service responsiveness
Great service and friendly people
Excellent service all around!
Friendly, , knowledgeable, great service
Great place, friendly staff, always perfect service!!! You guys keeping me on the road.....
Great service
Great service & knowledgeable staff
Very helpful and friendly staff. Great products and customer service.
Staff are super friendly and personable.
Great service
Thank you
Reliable and Professional
The staff are knowledgeable, friendly and go above and beyond to provide exceptional customer service. The product selection has something for every price point. And despite the insane demand for cycling gear, Evolution Cycles is committed to customer satisfaction. As a cycling novice, I appreciated having all my questions answered, having the bike fitted and feeling like a valued customer despite my entry level purchase. Thanks for making my recent investment a positive experience!
Good customer service, easy to reach them and very helpful.

Fast service