Customer Testimonials
My salesman, David St. John, was amazingly thoughtful and genuinely interested in helping us problem solve to come up with a mobility plan for my mother, who was returning to her split level home after having hip surgery. The refurbished lift that we purchased works like a dream. Our installer was also great to work with and did an excellent job. I couldn’t be happier with having done business with Arrow Lift, and will highly recommend!
It gives me a sense of security for my parents.
Most everything
The stairlift has made it possible for my husband to get up and down the stairs. It is everything that we expected.
The installer was great! He took his time to install the chair lift. He addressed all our questions and isssues concerning using the chair lift.
From the time we met the sales person to the install of our stair lift was about a week
in these times thats truly amazing
People are very helpful, took the time to discern my specific needs. You had things available Acorn said were not available, i.e. swivel chair at top & bottom & extension and retraction of rail. Also, your annual maintenance contracts are much more reasonable than Acorn's.
I have already and will continue to recommend you over Acorn.
No sales pressure, courteous and punctual.
Made sure everything was adjusted and in working order.
Close contact with Rep.
Excellent service. MIK
A wonderful company to work with. My husband needs the chair to go downstairs and the guys do do a wonderful job keeping the chair lift working.
Efficient fast nice guy good work
Our lift is top of the line.
You came to fix it when called.
I did not expect to need service on our Bruno Elite 2010 but we did.
The product is great and the services were as well. One of the reasons we decided to go with
Arrow Lift is because of your sales rep. He was courteous, patient, knowledgeable, and always returned calls.
great product and nice team on sales and installation
Once I got to the local office things went great. Everyone did what they said they would and were very happy with the outcome. The salesperson was awesome as was the installer.
It is to early to tell. So far so good
Ease of use
From promptness is getting a quote to promptness of installation the service couldn't have been better. The chair lift itself is first class in quality and looks and has served my wife extremely well as she continues her struggle with cancer. The price is about what we expected, and the installation, which took about 6 1/2 hours was done by two very experienced and personable technicians with respect for our environment and who took the time to familiarize us with the chair lift's operation.
I highly recommend Arrow Lift to anyone needed a chair lift.
Prompt and courteous.
They were very informative, polite and prompt. All in all a professional team and a good experience
The service men are all very knowledgeable.
The Stannah stairlift product has been very reliable. It was worked well for us during the year we have owned it. The Arrow Lift maintenance personnel just came out to inspect our stairlifts and found that they were in perfect working order. Great product!
Customer service is great! Always polite, friendly, caring and is clean about their work. Chair lift has been a great help ton me.
Arrow life was knowledgeable, had top of the line product, professional installation, and was very courteous!
The lift I have is very reliable and fit the needs of my late wife. The yearly inspection is a good investment for a very expensive product. The tech. Is very knowledgeable on my specific model. I feel confident after his inspection that the unit is ready for another year.
We have always had prompt and professional service from Arrow Lift. Representative as been accessible and customer service oriented. My impression has been Customer and Quality first.
My stairlift has been very reliable for, now, over one and a half year.
The lift has been problem free and the maintenance service has been very good.