Customer Testimonials
The service was great. I purchased 2 bikes and feel welcome to come in with any questions.
Even though I had to wait for the new Verb 3 to come back into stock it was worth it!! The store was so helpful and friendly.
Services and staff are very professional.
Very prompt, courteous and professional staff. Answered questions and very helpfull.
Fast turn around, quality service, great prices
Knowledgeable friendly staff.
Convenient location.
Superior service.
Quality products.
Relatively quick turn around times despite the China virus.
I have owned a Trek 830 mountain bike for over 28 years and it has been a great bike with no problems. I,am much older and felt I needed to get into an easier peddling and shifting bike with a different ergonomic construction. Although I have not had a chance to try it out yet as I only purchased it two days ago, but am looking forward to the new experience..The Trek store in Bradenton was busy at the time I arrived, but managed to spend enough time to answer all of my questions.
Great customer service!
Friendly and knowledgeable staff. Hope they will weather the covid storm, we need stores like this.
Very friendly and knowledgeable about bikes!!
Awesome, fast , friendly, very knowledgeable
Just finished setting up a new bike and previously used them for a bike repair. Both experiences were good. Very satisfied with their work, cost estimates and honesty. Definitely a go to place.
Simply top notch, Dean and his staff are the best you will find anywhere. They are very helpful and caring, whether your bike is new or old.
No complains!!!
Bought it at 2pm and bicycle was assembled 2hours later... ready to ride !!
Thank you !!
Knowledgeable and nice product and good warranty
Great service from knowledgeable crew, always a pleasure to get biking advice.
I was lucky enough to purchase a Verve 2 21” with no issue at all over the phone!
Did a great job and got it done quickly.
They’re excellent!
They had the bicycle in stock where no one else around had one. They were friendly and made all the adjustment and calibrations that needed to be made and I took it home.
Knowledge about what they sell.
I went into the Trek store looking for a new bike for me and my husband and although the store was busy we were immediately tended to. All our answers were questioned and they made us feel very confident in the two bikes and accessories we ordered.
Had the pedals i need
I'm very happy with my new bicycle
As soon as I walked in door, greeted and asked if they could help.
Staff was friendly despite being busy
Service was outstanding.
Helpful staff! They got our bike in immediately to diagnose the problem when other bike repair stores told me I would have to wait months to even have it looked at.
Their honesty & integrity to do the right thing for the customer.
Prompt service at fair pricing.