Customer Testimonials
Knowledgeable, friendly service.
Excellent service and got my bike back to me in a couple of days.
Friendly fast service.
Fair prices timely service.
Great selection of bikes! Customer service is amazing and Dean is awesome to work with!
Great service
Excellent team!
I came in with a reapir that was needed. i was presented with my options and varies prices and was able to make a decision and conclude the transaction quickly.
I was greated when i walked in and was asked how i could be helped. They paid attention to the customer and detail.
I also really liked what i saw at the store and may be back soon for a new bike as mine is about 15+ years old.
The owner has provided me with exceptional services for many years. High recommend.
I had no choice but to purchase a front wheel for my wife’s bike. I researched the internet only to find the shipping cost was the same price the wheel was. Not acceptable to me. I purchased the wheel there and the price was slightly high, but I thought it was fair considering.
Dean was friendly and gave me an excellent tech tip about the new wheel that I never thought of doing. Thank you Dean for that. It made a lot of sense to me! I’ll stop by there again for certain bike parts. I recommend this shop.
Very helpful and knowledgeable sales/service staff.
Great setvice
First time customer here.
Staff was extremely helpful. They repaired my tire very quickly and the price was actually less than what I was expecting.
Highly recommend!
Dean is fully involved. He treats people well.
They know what they’re doing. Quick efficient. Great service
The Trek store has great customer service. Everyone is welcoming and knowledgeable about product and repairs. The repairs are done in a timely manner and very reasonable.
I found this store online when I was looking for a bike repair shop. From the information over the phone to dropping off my bikes it was an easy process. I left two bikes and the staff got them tuned up and fixed an issue with one of them in less time that I figured and did an awesome job. I went home after I picked them up and brought them back another one of my bikes. Great experience and super friendly staff. Will use them for all my bike needs from now on.
Friendly experts glad to help and patient.
Best customer service and loved going for my bicycle needs.
Excellent service, very knowledgeable team, quick turnaround time, and fair pricing.
Super friendly staff!
I was looking for an additional cycling helmet and they had what I wanted!
I wish that they would carry a line of cycling shoes.
Very pleasant 👍
Thank you for being excellent and timely
Shop manager was very knowledgable and helpful!
Fast, friendly and easy.
Dean was very helpful in working with Trek for warranty replacement.
Dean and his team are extremely knowledgeable and their customer service orientation is superb. We are very pleased we found this store for our new bikes purchase
Appreciate the honesty, skill and professionalism. Very reasonable and trustworthy.
Excellent customer service. The staff listens, doesn't try to sell products or services you don't need. Prices are competitive.
Awesome customer service and product knowledge
They are very accommodating. I dropped off my bike to diag brake issue. Conclusion: needed a whole new brake assembly, would be ordered. Their follow up is always spot on. I needed the bike for a few days, yet the part hadn’t come in. They were patient letting me pick up the bike for a few days and then drop it back off as I was going out of town. I said I would pick it up on Monday and the bike was ready to go and the price was fair. To sum it up, this is a great place to do business.