Customer Testimonials
Very knowledgeable staff
Steve helped me find a bike that suits my needs and adjusted it to my fit. Very happy with everything!
I purchased gloves and inner tube. In and out in 5 minutes. I was impressed when observing vast inventory, organization and the layout of store.
Fixed my bikes, helpful, reasonable price
Store needs upfront employees to help incoming customers. Bring. BACK ElVIRA.
Brought my bike in with a nail through rear tire. Kristen helped me right away! Left bike for repair. Samir did a fantastic job! He went above and beyond what he had to do to fix tire. I tremendously appreciated it 😃! One footnote though -- when I purchased the bike I also purchased the "Tire Package" which is, in fact a "Tube Package.". It's VERY misleading. The new tire was $70. Rather expensive. The labor was free as was the tube. My consternation re Tire vs Tube was somewhat allayed by Samir's extra care. But you should CALL the package a TUBE package. Far more accurate AND ethical. It's all about TRUST. Thank you.
Professional knowlegeable staff. They isten to whar the problems are. Recently had surgery and they unloaded and reloaded bike .
Fast reliable service
We took my bike in to get serviced. They were efficient and honest. And I had my bike back within two days.
Very knowledgeable and helpful. Great line up of options
The service group is courteous and responsive to your request. They communicate with client promptly when there is an issue or the service is complete.
Product and personnel are excellent. Staff very helpful in selecting additional equipment for a safe and fun-filled ride into my future. I highly recommend anyone who is interested in bicycling, Trek Bike in Vero Beach is the place to go! Iris Manon Darvin
We bought two bikes. and the team did a great job working through our needs and handling curveballs associated with product availability.
Personal service.
Trek Boynton Beach staff are professional, polite, knowledgeable and very helpful.
Very knowledgeable, friendly and helpful staff. Always have what I need at a reasonable price.
I had Fabian the service manager service my bicycle and he provided valuable suggestions on maintaining my Trek mountain bike. Great customer service!
So helpful, knowledgeable and willing to explain how my bike worked and how to cate for it.
The guys working when we came in were awesome! They stating looking at my bike right away and made a recommendation on the repair. Parts were in stock so they turned the repair around quickly.
I am new to the area, so they gave me suggestions on places to ride. They are a great group that like what they do and are very good at it.
I will definitely go back!
Congratulations on having stellar staff members!
Fast friendly and done right
Great service and knowledgeable staff
My bike performance is so much better after the work was completed on my Trek Verve 3. I feel like I have a new bike. The work was completed in a very timely fashion.The staff is very kind and courteous. I truly appreciate the service I received here at The Vero Beach store.
Friendly employees and fast service
Working with Ryan to get the things needed to be done on my bike was exceptional!
Fast service, great customer service, would most definitely recommend to a friend.
outstanding expertise and great customer service
John was fantastic through the sales process. He was informative and educated us on what we needed to know. He then arranged for a quick turnaround on our purchase of 2 Electra Townie his and hers bikes and accessories.
Knowledgeable staff. Gives good information to help get what is needed for your bike. Also helped me pick out a new bike earlier when my bike was ruined in the flood from hurricane Milton.
Knowledgeable staff (Steve). No pressure and straightforward.