based on 1049 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Owner and staff very knowledgeable and friendly. Have provided several repairs without advanced notice during a bike ride efficiently and at reasonable cost. Feel very confident with any repair and service (have many bikes repaired from 25 year old bikes to 2 year old bikes) recently purchased new bike with great recommendations and guidance from owner and the bike is terrific!
We especially liked the customer service and the quality of merchandise in the store. They also have competitive pricing.
Fair prices & excellent repair services.
Impressive North Country bike shop.
You won’t be disappointed!!!!
That was a really top of the line mountain bike for an awesome rental price!
I like your location in the adirondacks. I like that you have a well stocked bicycle store including service and assessories. Owner/sales person is friendly and knowledgeable. My bike was serviced the same day I brought it in. I will be returning for future purposes.
Hello Ted,
It was a pleasure to meet you. You and your staff were so kind and helpful. I will make another trip to Inlet and I will stop in! Perhaps I will see you on the Mountain this winter.:)
Great customer service and great products just a great place all around
Personal attention and quick (immediate) service
Courtesy. High quality of both goods and service. Good prices.
The ability to test ride several bikes was great!
Ted, the owner, is passionate about bicycles, and does all he can to take care of his customers.
Great customer service and help!
Our family rented a bicycle for the day. Bicycle looked and performed like it was brand new. Owner was behind the counter and was very helpful getting us set up and on are way. Great experience!
Always friendly - great shop!
They are very knowledgeable and helpful. I live going there when we are in town. I love my bike I got there.
Be more friendly and talkative to customers. Smile and look like you enjoy your job. We have been to the shop more than once and have received good service on our bikes all the time.
The staff was awesome! They were very helpful and knowledgeable. I had no idea what my correct size was and they set me up perfectly and explained everything very thoroughly.
Tim and team were extremely helpful and had everything we needed to repair 3 bikes! We stop in every year just to check it out and see the town of Inlet! Looking forward to going back next summer!
I have only been in a handful of times, but no matter who is there they are friendly and helpful.
Great quality mountain bike rental for a great price. Very knowledgeable and helpful staff. Very friendly.
Day rental was an awesome Trek mountain bike (higher end bike) at a low rate!! I'd highly recommend this place any day, anytime! Thank you!
Fast, friendly and good quality.
we love the service and have had good things done for us even though they did not know us to start a lot of help and takes time with u even if u dont buy anything
The availability & price of the items needed & the friendliness of the employees.
Great on-the-spot service with quick turnarounds. Expert equipment and accessory advice. Very friendly and helpful staff.
Speed and quality of service.
Just needed a new inner tube. Ms Lorraine helped me find exactly what I needed. No probs. Easy peasy.
Prompt service and you fixed the terrible sound from my front tire!
We rented two mountain bikes for one day. The bikes were in good shape and recently new. The individuals who assisted us were polite.
I have shopped at P & P for years. I've bought several bikes, numerous visits for bike repairs, and bike accessory purchases. It`s always a pleasure working with Ted