Customer Testimonials
I was looking at electric bikes and discussed with Danny what I needed from a bike and where I would be riding. I bought a Trek electric bike which has chunky tyres and suitable for riding on the downs and cycle tracks. I’m so pleased with it, best decision ever.
Very helpful snd friendly, good advice
The shop only stocks quality items and staff are very knowledgeable.
Always good honest service at a good price.
Great service, very friendly and always happy to help :)
I came in to get my bike serviced. You were so helpful all the way with how to pack my bike up to take it on a flight and found us a box to put it in. Couldn’t have got to Canada without you. Thank you 😊
Your service was friendly helpful and honest, with in an acceptable given time frame. The repairs were costed out, advice sensible and phrased in a way that was understandable.
Communication was very good and in fact the repair was completed far quickly than the time stated.
Friendly knowledgeable staff
very knowledgeable and friendly staff
Excellent bike service and repair. Sound advice from long experience, good value for money and excellent customer relations.
Friendly staff in a local bike shop passionate about bikes and good service
Always helpful personal service.
Looking for a good and honest cycle repairs and service workshop and found it with cycle shack polegate, gave me loads of advice and all staff are friendly and prices cheap , definitely coming back again and recommend to anyone else looking for good service.
Fantastic service. Kept me updated, knowledgeable staff.
brilliant service all round
Always helpful and some good quality products
Friendly service and helpful advice
Always friendly and helpful
Fantastic communication.
Fast & efficient service.
Very helpful with advice & recommendations.
Really impressed
Nice people to deal with 👍
Amazing service and communication on the order of my bike which took 14 months to arrive from the manufacturer. The wait was very worth it and Danny and Brad were brilliant instore getting the bike set-up and ready for collection. The guys at Cycleshack are extremely knowledgeable, honest and you can tell they are giving genuine best advice and they actually care. I would highly recommended them! Thanks guys!
Knowledgeable, friendly staff
Staff were extremely friendly and helpful and seemed genuinely interested in finding the right products for me.
Great bikes and very helpful staff .
Very friendly and efficient bike taken in for a service really clean and going well.
Great service ,in depth knowledge and friendly service.
Very knowledgeable and friendly staff, always willing to help. The best local bike shop around!
Good range and excellent service
Helpful and friendly advice, product at the right price!
Pleasant and helpful